Internal Sales Associate

Description

Job Summary: We are looking for communicative, proactive, and customer-oriented individuals who are passionate about delivering excellent service to join our sales team, focusing on consultative and delightful service to foster customer loyalty. Key Highlights: 1. Consultative and delightful customer service in physical stores and digital channels 2. Working with goals and challenges, focusing on results and good relationships 3. Opportunity to grow and develop within a team passionate about retail **About Us:** **** Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day-to-day will look like in this awesome team \=)** **** We are looking for communicative, proactive, and customer-oriented individuals who are passionate about delivering excellent service to join our sales team! * Deliver consultative and delightful service to attract and retain customers—both in physical stores and across digital channels; * Understand customers’ needs and recommend the most suitable products, always prioritizing their shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio Credit Cards, CDC loans, and insurance), and assist customers with using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and after-sales service; * Organize the store, ensure proper product display, and assist in creating posters and promotional materials; * Work toward goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Requirements and Qualifications** **Preferred:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Comfort working with goals and a results-driven mindset; * Organizational skills and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **Bonus qualifications include:** * Prior sales experience in retail; * Previous experience working with goals or public-facing customer service; * Basic knowledge of apps and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc membership (Note: availability may vary by region) Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological counseling for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom’s Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on all Group products **Additional Information:** Work Location: Cariacica \- ES Work Model: On-site **\#JoinCasasBahiaGroup** **Here, total dedication has never been stronger!** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey is defined by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed with over 200 million customers in mind.* *If you’re driven by passion, simplicity, transformation, and the same dedication we hold for you and all Brazilians, welcome aboard—feel at home and explore career opportunities with Grupo Casas Bahia.*