Job Summary: A sales professional responsible for prospecting, lead engagement, needs qualification, proposal development, and performance indicator tracking to ensure excellence in customer service. Key Highlights: 1. Consultative customer service and prospecting 2. Sales funnel and CRM management 3. Results-oriented focus and customer experience * Outbound prospecting and inbound lead response with initial contact within 1 business hour; * Daily CRM, sales funnel, and follow-up schedule updates; record all interactions; * Qualify customer needs, gather basic scope information, and develop commercial proposals; * Monitor the opening and progress of technical support tickets raised by other departments; keep customers informed until resolution; * Availability for occasional on-site visits to customers and construction sites within the region; * Build strong relationships with support, logistics, maintenance, credit, and billing teams to ensure smooth processes and excellent customer service; * Negotiate within branch pricing and discount policies; request exceptions when necessary; * Track personal KPIs: conversion rate, sales cycle, revenue, margin, NPS, and response time; * Participate diligently in weekly commercial rituals—including pipeline reviews and lessons learned—with strict CRM documentation discipline; * Adopt an owner’s mindset, prioritizing revenue predictability and quality of customer experience. **Responsibilities and Qualifications** * Completed or ongoing undergraduate degree; * Valid Brazilian driver’s license (Category B) and availability for regional travel; * Intermediate-level proficiency in CRM systems (e.g., HubSpot or similar); * Intermediate-level Microsoft Office skills: spreadsheet organization, basic reporting, and presentations; * Prior experience in B2B sales or customer service; * Experience in equipment rental is a plus (aerial platforms, generators, air compressors, lighting towers, yellow-line and white-line equipment); * Basic BI literacy for dashboard interpretation (e.g., Power BI or equivalent). **Requirements and Competencies** * Clear communication, organization, prioritization, negotiation, adherence to commercial rituals, and disciplined CRM documentation; * Owner’s mindset, results-driven focus with emphasis on service quality. Armac is a national reference in specialized and complex services, equipment rental, and used equipment sales. The company has a strong presence across key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Having celebrated its 30th anniversary in 2024, Armac operates with a clearly defined purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions—guided by humility, an owner’s attitude, and courage—is part of Armac’s daily practice. A nationwide company offering positions across diverse functions, departments, and sectors—with professionals based in offices, workshops, operations centers, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation—and for business evolution. Our internal training and qualification programs equip our professionals to operate efficiently and safely across all segments. We strive to deliver maximum value to our customers. But beyond that, our responsibility is to build value for society as a whole. We understand that contributing to raising productivity standards across the entire value chain is essential to enabling the large-scale transformations required by the country. Creating and building opportunities—and fostering development—for an increasingly productive and sustainable world. Transforming the future today—serving those who produce, those who make Brazil happen—whether in the countryside or the city. Join our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
