Customer Service Assistant - Hyper-Retail - TIMS

Description

Job Summary: The Fortbras Group seeks professionals to become a key player in Brazilian mobility, enhancing the lives of employees and customers through excellence in service and passion for what we do. Key Highlights: 1. Join a leading company in the growing automotive parts industry. 2. Collaborate with a company that values ethics, respect, and customer focus. 3. Work in an environment that celebrates diversity and inclusion. Fortbras exists to be the KEY PART in Brazilian Mobility, facilitating the LIVES of our EMPLOYEES and CUSTOMERS. Getting closer to our customers is our primary goal—offering top-quality, fast, and qualified-service automotive replacement parts from both domestic and international brands. Today, Fortbras is one of the fastest-growing companies in Brazil’s automotive parts sector and is among the principal investments of the private equity fund Advent International. We comprise 17 regional brands (**Ambra Pneus, Atacado União, Atacarejo União, BHZ, Hipervarejo, Jaicar, Javali, Menil, Milenium Lubrificantes e Elétrica, Multiplan, Pegasus, Rondobras, Soma, TBrasil, Total and União Autopeças**). From Oiapoque to Chuí, we drive consolidation and professionalization of Brazil’s automotive parts market—with a retail focus—operating **\+200** stores across 20 states and over 160 cities hosting one or more branches of our Regional Brands. Our commitment is to the satisfaction of all customers and to our 5,000 employees who embody daily the **Fortbras Values**: **Ethics \& Respect** **We Value Our People** **Excellence with Simplicity** **Passion in Everything We Do** **Customer Focus** **Business Ownership** ALL PEOPLE ARE WELCOME in all our job openings, regardless of gender, sexual orientation, race/ethnicity, age, or disability. Come be strong—come be Fortbras! **Responsibilities and Duties** **Requirements and Qualifications** * High school diploma completed Fortbras exists to be the KEY PART in Brazilian Mobility, facilitating the LIVES of our EMPLOYEES and CUSTOMERS. Getting closer to our customers is our primary goal—offering top-quality, fast, and qualified-service automotive replacement parts from both domestic and international brands. Today, Fortbras is one of the fastest-growing companies in Brazil’s automotive parts sector and is among the principal investments of the private equity fund Advent International. We comprise 17 regional brands (**Ambra Pneus, Atacado União, Atacarejo União, BHZ, Hipervarejo, Jaicar, Javali, Menil, Milenium Lubrificantes e Elétrica, Multiplan, Pegasus, Rondobras, Soma, TBrasil, Total and União Autopeças**). From Oiapoque to Chuí, we drive consolidation and professionalization of Brazil’s automotive parts market—with a retail focus—operating **\+200** stores across 20 states and over 160 cities hosting one or more branches of our Regional Brands. Our commitment is to the satisfaction of all customers and to our 5,000 employees who embody daily the **Fortbras Values**: **Ethics \& Respect** **We Value Our People** **Excellence with Simplicity** **Passion in Everything We Do** **Customer Focus** **Business Ownership** ALL PEOPLE ARE WELCOME in all our job openings, regardless of gender, sexual orientation, race/ethnicity, age, or disability. Come be strong—come be Fortbras!