Junior Operations Analyst

Description

Job Summary: Junior Operations Analyst responsible for managing service orders, customer service, inventory control, equipment fleet monitoring, and administrative tasks. Key Highlights: 1. Service order management and technical-commercial customer support. 2. Inventory and equipment fleet monitoring. 3. Proposal preparation and administrative support. Operations Analyst/Junior **Work Location:** Cariacica/Espírito Santo. **Salary:** R$3\.604,00 **Working Hours:** Monday to Friday, 08:00 to 17:48 (Availability for Saturday work when necessary) **Benefits:** Meal allowance (deducted from paycheck); Transportation allowance (deducted from paycheck); Health insurance (with payroll deduction and co-payment); Dental insurance (with payroll deduction); Life insurance including funeral assistance and additional driver-hour coverage. **Responsibilities:** Manage and control branch service orders; Provide customer service, offering technical and commercial support for parts; Monitor internal inventory, ensuring organization and minimizing losses; Track equipment fleet via CRM system, ensuring deadlines are met and analyzing information added by technicians; Prepare and submit commercial proposals for repairs and parts sales; Perform administrative tasks such as document organization, file control, and general branch support; Monitor vehicle fleet to ensure adherence to maintenance schedules and emergency repairs, reporting to the headquarters administration; Schedule technical visits to customers and monitor service execution; Manage meeting schedules with manufacturers. **Technical Requirements:** Experience in administrative or commercial areas; Proficiency with CRM systems and management tools (ERP experience is a plus); Strong document organization and file control skills; Proficiency in Microsoft Office Suite (Excel, Word, Outlook) **Minimum Education:** Bachelor's degree