Description
Job Summary:
The Collection Assistant is responsible for financial control, with a focus on collections and maintaining positive relationships with students, ensuring timely payment compliance.
Key Highlights:
1. Customer service for delinquent clients via chat and phone calls
2. Debt negotiation and settlement agreements
3. Experience in collections and strong communication skills
Are you communicative, persuasive, and unafraid of tough negotiations? Then this position is for you!
The **Collection Assistant** is the professional responsible for financial control, with a focus on **collections**, ensuring positive student relationships and consistent payment compliance.
**Main Responsibilities:**
Customer service for delinquent clients via **chat and phone calls**
Conducting **proactive collections**
Negotiation of debts and settlement agreements
Sending payment and due-date reminders
Generating and monitoring financial reports using systems
Updating financial information in systems
**Requirements:**
Experience in collections
Strong verbal and written communication skills
Organized, responsible, and results-oriented profile
Ability to handle negotiations and deadlines effectively
**Work Mode:** On-site
**Salary:** R$ 1\.800,00 \+ commission