Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday from 12 PM to 6 PM; Saturday from 8 AM to 2 PM
**Level:** Professional
**Employment Type:** Permanent – CLT
Provide in-person and telephone customer service, courteously and efficiently directing customers to the respective departments;
Manage call flow, relaying messages and information clearly;
Assist in organizing the reception area, maintaining an appropriate and professional environment;
Perform basic customer service records and support administrative routines of the department;
Assist in scheduling management, when necessary.
**Requirements:**
Completed high school education;
Previous experience in customer service or telephone operations (preferred);
Strong verbal and written communication skills;
Organization, proactivity, and courtesy;
Basic computer knowledge (Microsoft Office suite).
**Benefits:**
Medical assistance, Dental assistance, Life insurance, Meal allowance, Transportation allowance