Community Manager

Description

Job Summary: This Community Analyst role combines communication, relationship-building, and commercial vision to develop a new acquisition channel through strategic engagement in communities. Key Highlights: 1. Develop a new acquisition channel through communities 2. Build relationships and generate strategic value 3. Transform presence and networking into business opportunities **We are Takeat!** A complete ecosystem of solutions for restaurants. Within our platform, you’ll find all the tools food service establishments need — in one place! Our goal is to transform customer service and business management, delivering greater efficiency, convenience, and profitability. **Your Mission** As a Community Analyst, your mission will be to develop Takeat’s new acquisition channel by strategically engaging in both internal communities and external communities — including food service industry groups, events, partners, associations, and ecosystem initiatives. You will be responsible for building relationships, generating value, actively participating in relevant conversations, and transforming presence and networking into tangible business opportunities. This role merges communication, relationship-building, and commercial insight — ideal for professionals with prior experience as an SDR, BDR, or in other commercial roles who wish to work more strategically. **Responsibilities and Duties** * Internal Communities: Create, structure, and manage Takeat’s WhatsApp communities * External Communities: Actively participate in food service industry communities, partner groups, in-person and online events, associations, and sector initiatives. * Relationship Building & Networking: Establish genuine connections with restaurant owners, managers, influencers, partners, and industry stakeholders. * Opportunity Generation: Identify qualified leads and commercial opportunities arising from community interactions. * Consultative Approach: Engage potential customers closely, understanding their pain points, context, and buying stage. * Liaison with Sales & Marketing: Route opportunities to the sales team and align messaging, campaigns, and positioning. * Activation & Engagement: Encourage participation, discussions, and value exchange within communities. * Market Feedback: Share real-world market insights, objections, pain points, and perceptions with Growth, Product, and Sales teams. * Results Focus: Work toward goals tied to engagement, leads generated, opportunities, and conversions. **Requirements and Qualifications** * Communicative and relational profile: Ability to easily connect and communicate with diverse individuals. * Commercial experience: Prior experience as an SDR, BDR, pre-sales, consultative sales, or similar roles. * Strategic mindset: Ability to view communities as both an acquisition channel and a positioning tool. * Organization: Structured management of multiple conversations, contacts, and follow-ups. * Strong written and verbal communication skills. * Curiosity: Genuine interest in the food service industry, technology, and business. Soft Skills Active listening: Understand context before proposing any solution. Proactivity: Actively engage, initiate conversations, and drive momentum within communities. Empathy: Position yourself appropriately without aggressive sales tactics. Networking mindset: Build relationships before selling. Owner mentality: Treat communities as a strategic growth asset. **Desirable:** * Prior experience with communities, events, networking, or partnerships. * CRM knowledge (HubSpot or similar). * Experience in lead qualification (BANT, SPIN, GPCT, etc.). * Background in the food service, SaaS, or technology sectors. **Benefits** * Innovative environment: Opportunity to build and scale a channel from scratch. * Competitive compensation. * Benefits Card (Flash). * Happy Hours to celebrate achievements. * Remote work on Fridays. \#VEMPRATAKEAT ❤️ At Takeat, you won’t just manage groups — you’ll represent the brand in strategic industry communities, build relationships, and drive real growth. If you enjoy conversation, networking, and turning connections into results, this role is for you.