Financial Apprentice

Description

Job Summary: In this role, you will handle financial inquiries online, via phone, and chat, providing customer support and routing requests while developing your skills and supporting the team. Key Highlights: 1. Strong desire to learn and develop 2. Good communication skills and ability to work in a team 3. Handling financial inquiries online, via phone, and chat Description: To succeed in this role, we expect you to have: * Strong desire to learn and develop; * Good communication skills and ability to work in a team; * Responsibility, commitment, and openness to new knowledge; * Organization and attention to detail; * Basic computer skills (Word, Excel, and email) are a plus but not mandatory. In this opportunity, beyond significant professional development, you will: * Handle financial inquiries online, via phone, and chat; * Assist customers via ticketing system, providing support related to invoices, bank slips, and other financial matters; * Perform initial triage of financial tickets and route them appropriately to responsible analysts; * Support the Financial Experience team in simple, quick-execution processes; 251117020246467413