Description
Job Summary:
Technical support professional to resolve IT issues, install and configure equipment, and manage networks and systems.
Key Highlights:
1. On-site and remote technical support
2. Hardware and software maintenance
3. Network management and digital security
* On-site, telephone, or remote assistance.
* Troubleshooting computers, laptops, printers, and mobile devices.
* Support for internal systems (academic, financial, HR, etc.).
* Installation and configuration of computers and peripherals.
* Operating system and software updates.
* Preventive and corrective hardware maintenance.
* User and permission creation and management.
* Data backup.
* Server and network monitoring.
* Router, switch, and access point configuration.
* Connectivity and internet verification.
* Identification and resolution of network failures.
* Antivirus installation and updates.
* Access control.
* User guidance on digital security best practices.
* Incident and service ticket logging.
* Preparation of technical reports.
* Equipment inventory control.
Please send your resume to (47) 99914-2669 or to 0955.brendaduarte@cnec.br
Employment Type: Full-time, CLT permanent position
Compensation: R$2,500.00 - R$2,800.00 per month
Benefits:
* Transportation allowance
Education:
* High school diploma (preferred)
Work Location: On-site