Educational Products Process Internship

Description

**ABOUT THE TEAM** You will join the Expansion team, which operates within the Continuing Education (Postgraduate) business unit for physicians of the Sanar Group \- Cetrus. You will be part of the team responsible for pedagogical processes in this area. You will participate in joint meetings with the marketing, sales, operations, and product/content teams. Diversity is a pillar of our culture. Candidates are considered for our positions without distinction based on race, color, religion, gender and gender identity, nationality, disability, sexual orientation, ancestry, or age. **YOUR CHALLENGES** * Provide daily support to course professors and coordinators, ensuring an agile, organized, and welcoming experience; * Participate in alignment meetings with various company departments, contributing to the improvement of internal processes; * Assist with operational and administrative tasks for the team, focusing on organization, efficiency, and execution; * Support the management of academic processes and pedagogical documentation, ensuring standardization and quality of information; * Contribute to the creation, updating, and organization of academic documents and operational workflows; * Support the development of assessments in collaboration with coordinators, professors, and the pedagogical team; * Monitor academic recordings and deliveries, supporting reporting and information organization for the team; * Identify opportunities for improvement in pedagogical operations and support the implementation of more efficient solutions; * Use AI tools daily to optimize processes, support material development, and organize departmental documents. * Monitor course performance to map key objections regarding the product * **️ YOUR DAILY ROUTINE** * Supporting professors, coordinators, and providing internal assistance to the pedagogical and expansion teams; * Communicating via WhatsApp and other support channels, ensuring fluency and agility in daily routines; * Using tools such as Notion, Google Drive, and Monday to track processes and organize tasks; * Participating in alignment and process improvement meetings with various company departments; * Assisting with administrative tasks, data controls, and organization. * Monitoring pedagogical activities, including assessment development, material organization, and academic delivery tracking; * Collaborating with other teams to ensure alignment among operations, processes, and pedagogical needs. **WORK TOOLS** * WhatsApp * Notion * Slack * Google Workspace (Drive, Meet, Docs, etc.) * Monday Important note: Prior knowledge of all our internal tools is not required. We specify position requirements under “We are looking for someone who…”. **WE ARE LOOKING FOR SOMEONE WHO** * Is currently enrolled in **Administration, Engineering, Management Processes, or related fields;** * Has intermediate Excel skills (tables, formulas, and data organization); * Demonstrates excellent verbal and written communication, interpersonal relationship skills, and organizational ability; * Is proactive, solution-oriented, and possesses an ownership mindset — enjoys solving problems and getting things done; * Enjoys working in a dynamic, collaborative, and continuously evolving environment; * Is interested in working with processes, operations, and pedagogical routines; **Is familiar with using AI tools to support productivity and activity organization.** * ️ Availability to intern in a hybrid format in Salvador/BA; our office is located on Rua Alceu Amoroso Lima, very close to the metro station. **✔️ YOU WILL STAND OUT IF** * You have prior experience in customer service, support, administrative routines, or operational assistance; * You have interest in or knowledge of the medical and medical education market; * You are familiar with pedagogical processes, academic documentation, or MEC-related guidelines; * You adapt easily to learning new tools and technologies; **HERE AT SANAR YOU GET** Internship stipend of R$ 1\.800,00 Transportation Benefit via Caju benefits card \| Hybrid work (or internet allowance if remote); Life insurance; Dental plan with no copayment; Conexa Saúde: 2 therapy sessions \+ 2 online nutritionist sessions per month; Totalpass: access to gyms, studios, wellness apps, and more; Partnership with Facio and Creditoo for payroll-deducted credit lines; Partnerships offering discounts for your professional development (OpenEnglish, FIAP, and Polytechnic School of USP); Equipment required to perform your job; * Flexible working hours; Meeting-free Wednesdays; Short Friday \- Fridays end at 4:30 PM; Birthday leave.