Customer Service Representative

Description

Job Summary: A professional to act as the liaison between clients and the agency, monitoring deliveries and daily procedures at a recycling company. Key Highlights: 1. Act as an essential link between clients and the agency. 2. Monitor deliveries, deadlines, and daily procedures. 3. Use and assist in managing internal tools. A recycling company is seeking a Customer Service Representative in Porto Alegre. Olhar Reciclador is a platform dedicated to promoting recycling and sustainability. The company aims to raise awareness and engage the community in adopting eco-friendly habits. **Responsibilities:** Act as the liaison between clients and the agency. Monitor deliveries, deadlines, and daily procedures. Plan and review posts when necessary. Participate in alignment and agenda meetings. Update each client's calendar. Record requests and demands on the agency's internal platforms. Use and assist in managing tools such as ClickUp and Octadesk. Organize briefings and requests, and appropriately direct them to internal departments. Previous experience as a Customer Service Operator, Sales Assistant, Customer Service Consultant, or Sales Receptionist may indicate suitability for some of the responsibilities in this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Contract: Permanent - On-site. * Schedule: Full-time * Working hours: To be determined.