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Are you interested?\n\n\nCheck below the responsibilities and requirements for this position—and let’s impress together!\n\n **Responsibilities and duties** \n\n* Customer service and team support in handling time and attendance-related requests, including interpretation of Collective Bargaining Agreements to address employee requests submitted via web platform for general timecard adjustments—e.g., schedule adjustments, shift assignments, medical certificates, and timeclock management;\n* Analysis of reports such as hour banks, overtime, and payroll payments generated based on timecard processing and event configurations specific to each location;\n\n **Requirements and qualifications** \n\n* Completed or ongoing undergraduate degree in Business Administration or related fields;\n* Intermediate Excel proficiency;\n* Sense of urgency, organizational skills, teamwork orientation, and agility in problem-solving.\n\n \n\nNice-to-have:\n\n \n\n* Knowledge of HR time and attendance (timekeeping) processes;\n* Knowledge of payroll processes;\n* Experience with timeclock systems, preferably FPW (LG Norber);\n* Ownership mindset—or demonstrated experience thereof;\n* Curiosity and openness to proposing changes/improvements.\n\n \n\n**Additional information** \n\nWork location: Porto Alegre\n\n\nWork schedule: Hybrid\n\n \n\nWhat excites you? \n\n\n\n \n\nFar more than just the country’s largest fashion retailer, we are an Ecosystem where we shape the future, innovate, and solve diverse challenges. 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Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil","infoId":"6484376443571312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Membership Manager","content":"Job Description: We are seeking a Customer Experience (CX) Manager with a digital mindset and passion for people to serve as the guardian of our Members’ journey and experience. Your mission will be to translate the Caldeira Institute’s culture into rituals, cadences, workflows, applications, and operations that ensure excellence—from onboarding through renewal—integrating journey, hospitality, data, and back-office functions into a predictive and enchanting operational model.\n\n\n\nResponsibilities & Duties\n\n\n\nMember Journey & Relationship Management\n\n* Design, implement, and optimize the member’s end-to-end journey (onboarding, engagement, retention, renewal).\n* Execute relationship cadences based on behavior, Health Score, and segmentation.\n* Supervise communications, invitations, interactions, and enchantment rituals.\n\n\n\nBack-Office & Data Management\n\n* Lead community back-office operations: contracts, renewals, registrations, terminations, and data governance.\n* Ensure data integrity, timeliness, and CRM system integration.\n* Generate continuous insights for Business Development, Executive Leadership, and other departments—with emphasis on behavioral prediction and forecasting.\n\n\n\nHospitality & Phygital Service\n\n* Guarantee excellence in physical experience: reception, access flow, credentials, VIP guests, and event support.\n* Establish service standards, language guidelines, and SLAs.\n* Monitor service channels (WhatsApp, email, app, phone) and implement best practices.\n\n\n\nTeam Management\n\n* Lead the Journey, Back-Office, Hospitality, and Service teams.\n* Design and implement workflows, cadences, rituals, processes, and execution standards.\n* Train, coach, and ensure all touchpoints reflect Caldeira’s culture.\n\n\n\nRequirements & Qualifications\n\n* Bachelor’s degree in Administration, Commercial Management, Production Engineering, or related fields.\n* Prior experience in Customer Experience, Communities, Membership, Hospitality, CRM, or Customer Success.\n* Proven track record in designing and managing customer journeys, relationship workflows, and engagement rituals.\n* Strong proficiency in CRM systems, segmentation, data analytics, and information governance.\n* Experience operating in high-volume, multi-touchpoint (phygital) environments.\n* Experience leading cross-functional teams and complex operations.\n* Ability to translate organizational culture into rituals, standards, and processes.\n\n\n\n2512130202201917180","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591909000","seoName":"membership-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sao-jeronimo/cate-help-desk-it-support/membership-manager-6484376443571312/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"e14e1945-5133-45f3-9794-b44e9730007b","sid":"b944a5e9-6c0a-4565-8e39-f5a80d8eb4ea"},"attrParams":{"summary":null,"highLight":["Lead the member’s end-to-end journey","CRM and data management","Supervise phygital customer service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porto Alegre,Rio Grande do Sul","unit":null}]},"addDate":1766591909653,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil","infoId":"6484376274957012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Planning Assistant","content":"Here at Grupo RBS, we believe in Communication—a communication that connects, entertains, moves, and informs. We believe in \"living together,\" because it’s together that we experience the best moments. For 68 years, we’ve been building our story and \"living together\" with the people of Rio Grande do Sul—through TV, Radio, Newspapers, and Digital platforms. Here, challenges and opportunities are abundant—and they only grow as we evolve.\n\n\n\n \n\nDo you also believe in Communication and its impact on people’s lives and business results?\n\n \n\nJoin our team.\n\n **Responsibilities and Duties** \n\n* Develop low-complexity plans under the supervision of direct leadership and/or the involved team;\n* Ensure departmental workflow by meeting all agreed-upon deliverables: baseline presentation, budget, and schedule;\n* Align timelines and delivery dates;\n* Meet deadlines and define priorities;\n* Flag deadlines and proactively follow up to guarantee timely and agile deliveries;\n* Organize and manage your own agenda, clearly communicating deadlines and expectations to the department;\n* Proactively observe peers and offer operational support to improve processes and accelerate delivery;\n* Stay attuned to media consumption habits, creators, and content trends;\n* Conduct alignment and negotiation to enable idea implementation;\n* Identify active improvement opportunities for strategies.\n\n **Requirements and Qualifications** \n\n* Currently pursuing a bachelor’s degree in Public Relations, Advertising and Marketing, or related fields;\n* Tools: PowerPoint, Word, Excel, Google Drive, Monday.com, Social Media platforms, and Microsoft Teams;\n* Social Media: Active presence on social media platforms and familiarity with major platform updates. Primary focus: Instagram, TikTok, and YouTube;\n* Willingness and availability to learn, contribute, and embrace new challenges;\n* Ability to independently manage tasks while keeping leadership and the team informed.\n\n **Additional Information** **Internal candidates must apply by 12/22/2025.**\n\n \n\nRBS is made of people.\n\n \n\nOur people are engaged with our purpose and committed to delivering results. We value diversity of skills, experiences, and perspectives—and therefore aim to place the right people in the right roles to make a real difference. \n\n\n\n \n\nOur organizational environment is light and collaborative. Our work model is flexible (in-person, hybrid, or remote), modern, and designed to generate greater value for both people and business. Here, we accept people as they are, believing that diversity of thought drives innovation and progress. The desire to learn is genuine—and it helps us grow together with every new challenge. Our lives are intertwined with those of every person from Rio Grande do Sul, and we’re constantly evolving.\n\n \n\nWe offer an inspiring workplace led by visionary leaders, ample growth opportunities, involvement in disruptive and socially impactful projects. \n\n\n\n \n\nWe value energy, excellence, discipline, resilience, and simplicity in our daily work. 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As an award\\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\\-edge technology, agile thinking, and a people\\-first culture.\n\n\nWith a global team across North America, South America, Central America, Europe, and APAC, we offer end\\-to\\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \\& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \\& Test Engineering.\n\n\nFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in\\-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi\\-billion\\-dollar parent company.\n\n**Location \\& Flexibility**\n---------------------------\n\n\nOur interns are integral parts of our teams at TELUS Digital. Our office culture is designed to foster in\\-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. In order to help retain this culture, this role will maintain an in\\-office presence in a hybrid capacity from one of our offices in **São Paulo** (2 times/ week or 8 days/ month) or **Porto Alegre** (3 times/ week or 12 days/ month).\n\n**The Opportunity**\n-------------------\n\n\nAs a **Data Engineering Intern** at TELUS Digital, you’ll make an impact on our organization by working alongside a passionate team, learning and developing your love for data.\n\n**Responsibilities**\n--------------------\n\n* Being open to learn and developing yourself with the latest Data Engineering tools.\n* Working on our projects and contributing with your own creations.\n\n**Qualifications**\n------------------\n\n* Enrolled in a Bachelor's Degree Program in Technology, Engineering, or similar areas of study.\n* Having concluded the 3rd semester at the time of application.\n* Availability of 30 hours a week for at least 1 year and a half of internship\n* Intermediate to Advanced English level.\n\n**Bonus Points**\n----------------\n\n* Knowledge of the Python language.\n\n**Equal Opportunity Employer**\n------------------------------\n\n*At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.*\n\n\nWe will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.\n\n\nFor more information on how we use your information, see our Privacy Policy.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591838000","seoName":"data-engineering-intern-brazil-year-round-2026","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sao-jeronimo/cate-help-desk-it-support/data-engineering-intern-brazil-year-round-2026-6484375529152312/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"4c01ddd8-b317-451e-a0ee-b0992554c886","sid":"b944a5e9-6c0a-4565-8e39-f5a80d8eb4ea"},"attrParams":{"summary":null,"highLight":["Data Engineering Intern in Brazil","Hybrid work with office presence","Learn latest data engineering tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porto Alegre,Rio Grande do Sul","unit":null}]},"addDate":1766591838214,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Praça Mal. 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With a global team across North America, South America, Central America, Europe, and APAC, we offer end\\-to\\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \\& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \\& Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in\\-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi\\-billion\\-dollar parent company.\n\n**Location and Flexibility**\n----------------------------\n\n\nOur interns are integral parts of our teams at TELUS Digital. Our office culture is designed to foster in\\-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. In order to help retain this culture, this role will maintain an in\\-office presence in a hybrid capacity from one of our offices in **São Paulo** (2 times/ week or 8 days/ month) or **Porto Alegre** (3 times/ week or 12 days/ month).\n\n**The Opportunity**\n-------------------\n\n\nAs an **AI Intern** at TELUS Digital, you’ll impact our organization by working alongside a passionate team and learning and developing your love for application development. Our internship program gives current students the chance to make an impact, all while receiving one\\-on\\-one mentoring from our full\\-time Product Design team member to ensure you are advancing in your craft. Not only that, but you'll have a fun and exciting office to go to, and plenty of chances to socialize with your fellow interns. We'll have you with us throughout the university year, and yes, it is definitely paid. Not a bad gig, right?\n\n**Responsibilities**\n--------------------\n\n* **Develop and Deploy AI Solutions:** Actively participate in the development of large\\-scale software projects, focusing on building and consuming REST APIs for our generative AI applications.\n* **Build with Large Language Models (LLMs):** Your daily work will involve hands\\-on experience with LLMs, including the design and implementation of systems using advanced concepts like Retrieval\\-Augmented Generation (RAG) and AI Agents.\n* **Create Real\\-World Impact:** Contribute to building robust AI agents equipped with custom tools to solve complex problems and create amazing user experiences.\n* **Ensure Quality and Performance:** Play a key role in the evaluation of our AI systems, helping to define and measure whether our models are performing accurately and effectively.\n* **Collaborate and Grow:** Work within a dynamic, team\\-based environment, learning how to solve complex problems and grow into a skilled AI Engineer.\n\n**Qualifications**\n------------------\n\n* **Academic Background:** Currently enrolled between the 4th and 6th semester of a Bachelor's Degree or Technician's Program in Computer Science, Engineering, or a related field.\n* **Python Proficiency:** Solid understanding of Python and its core data structures (dictionaries, lists), with experience in object\\-oriented programming.\n* **Backend Fundamentals:** You understand what a REST API is and can explain the basic principles behind methods like GET and POST.\n* **AI Curiosity:** You have a genuine interest in Artificial Intelligence and are familiar with the concept of Large Language Models (LLMs).\n* **Problem\\-Solving Skills:** You enjoy tackling logical challenges (like those found on platforms such as LeetCode) and can articulate your thought process clearly.\n* **Logistics:**\n\n\n\t+ Located in Porto Alegre or São Paulo and able to work in\\-office (3 days/week in POA, 2 days/week in SP).\n\t+ Available to commit 30 hours per week for a minimum of one year.\n\t+ Intermediate to Advanced English proficiency.\n\n**Bonus Points**\n----------------\n\n\nYou’ll impress us if you have some familiarity or experience with any of the following:\n\n* **Web Frameworks:** Experience with Python frameworks like **Flask, FastAPI, or Django**.\n* **Advanced AI Concepts:** You’ve heard of or explored concepts like **Retrieval\\-Augmented Generation (RAG)**, **AI Agents**, **Embeddings**, or **Vector Databases**.\n* **Software Engineering Best Practices:** Knowledge of **Clean Code**, **SOLID principles**, and the importance of **virtual environments (**.\n* **Cloud \\& DevOps:** Interest or experience with Cloud platforms (**GCP, Azure, AWS**) and CI/CD practices.\n* **Modern AI Tooling:** Familiarity with libraries and frameworks like **LangChain, LangGraph, or Pydantic**.\n\n**Equal Opportunity Employer**\n------------------------------\n\n*At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.*\n\n\nWe will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.\n\n\nFor more information on how we use your information, see our Privacy Policy.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591838000","seoName":"AI+Intern+%28Brazil%29+-+Year+Round+2026","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-sao-jeronimo/cate-help-desk-it-support/ai%2Bintern%2B%2528brazil%2529%2B-%2Byear%2Bround%2B2026-6484375530790712/","localIds":"29","cateId":null,"tid":null,"logParams":{"tid":"8682aafd-68be-4fa3-b864-2d5252db0529","sid":"b944a5e9-6c0a-4565-8e39-f5a80d8eb4ea"},"attrParams":{"summary":null,"highLight":["Develop AI solutions with LLMs","Hands-on experience with RAG and AI agents","Mentorship from experienced team members"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Porto Alegre,Rio Grande do Sul","unit":null}]},"addDate":1766591838343,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Praça Mal. 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With a global team across North America, South America, Central America, Europe, and APAC, we offer end\\-to\\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \\& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \\& Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in\\-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi\\-billion\\-dollar parent company.\n\n**Location and Flexibility**\n----------------------------\n\n\nOur interns are integral parts of our teams at TELUS Digital. Our office culture is designed to foster in\\-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. In order to help retain this culture, this role will maintain an in\\-office presence in a hybrid capacity from our office in **Porto Alegre** (3 times/ week or 12 days/ month).\n\n**The Opportunity**\n-------------------\n\n\nAs **Data Science Intern** at TELUS Digital, you’ll impact our organization by working alongside a passionate team and learning and developing your love for data. Our internship program gives current students the chance to make an impact, all while receiving one\\-on\\-one mentoring from our full\\-time Product Design team member to ensure you are advancing in your craft. Not only that, but you'll have a fun and exciting office to go to, and plenty of chances to socialize with your fellow interns. We'll have you with us throughout the university year, and yes, it is definitely paid. Not a bad gig, right?\n\n**Responsibilities**\n--------------------\n\n* You’ll participate in the delivery of large and complex software projects in a team\\-based environment.\n* Your work will influence millions of users.\n* You’ll have the opportunity to learn every day from Data Science leadership.\n* You’ll participate in the delivery of large and complex projects in a team\\-based environment.\n* You will have the opportunity to work in the evaluation of LLM (Large Language Models).\n* Your day\\-to\\-day will involve developing APIs and generative AI applications.\n\n**Qualifications**\n------------------\n\n* Enrolled in a Bachelor's or Technician's Degree Program in Technology, Engineering or similar areas of study, from the 4th\\-6th semester.\n* Interest in working with Python, JSON, Object\\-Oriented Programming.\n* Living in Porto Alegre, and able to work in\\-office three times per week or twelve times per month.\n* Availability of 30 hours a week for at least 1 year of internship.\n* Intermediate to Advanced English level.\n\n**Bonus Points**\n----------------\n\n* Knowledge of Clean Code, Solid, Security, noSQL/SQL\n* Interest or experience with Cloud, CI/CD, GCP, Azure, AWS, Langraph, Langchain, PydanticAI, OpenAI\n\n**Equal Opportunity Employer**\n------------------------------\n\n*At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. 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