Administrative Assistant

Description

Job Summary: GEAP Saúde is seeking an Administrative Assistant to provide beneficiary services and perform administrative tasks within a solid company that values professional development. Key Highlights: 1. Working for a solid and reputable company in the supplementary health market 2. Real opportunities for professional growth 3. Recognition and support for professional development GEAP Autogestão em Saúde | Boa Vista | RR | On-site Job Description GEAP Saúde is looking for a professional for the position of Administrative Assistant to handle beneficiary services and administrative routines. If you seek to work for a solid, reputable company in the supplementary health market—one that values professional development and offers real growth opportunities—this could be your chance! Responsibilities and Duties **POSITION 1 – BENEFICIARY SERVICES** * Provide in-person, telephone, or email service to GEAP beneficiaries and affiliated agencies; * Perform administrative tasks related to beneficiary registration; * Respond to service orders concerning beneficiary registration; * Receive, log, and forward beneficiary requests to the appropriate department; * Analyze system-generated error messages and correct inconsistencies in the registration database; * Record service interactions in the system; * Log complaints, suggestions, and compliments; **POSITION 2 – ADMINISTRATIVE ROUTINES** * Provide support for Ombudsman services; * Draft, receive, and forward technical and administrative documents; * Prepare internal reports; * Procure consumables and third-party services; * Enter data into the system, organize documentation, and send it to archives; * Perform general financial and administrative routines, as well as other duties pertinent to the role and/or department; * Carry out other related activities within the scope of the position. Requirements and Qualifications * Completed High School education validated by MEC; * Experience in public-facing service routines; * Experience in administrative routines; * Intermediate-level proficiency in Microsoft Office, internet, and email. Desirable Requirements * Completed or ongoing undergraduate degree; * Experience in health insurance operations. Salary Range R$ 4\.610,52 Employment Type CLT Benefits * Meal/Ticket Allowance (R$ 1\.900,00\); * Comprehensive Health and Dental Plan for the entire family; * Private Pension Plan with equal employer-employee contribution; * Group Life Insurance; * Birth Assistance Benefit – R$ 473,40; * Daycare Assistance – R$ 710,13 (for children up to 7 years old); * School Assistance – R$ 212,20 (for children aged 7 to 12); * 180-day Maternity Leave; * 20-day Paternity Leave; * Breastfeeding Leave (two hours daily for breastfeeding during the first six months following return from Maternity Leave); * Christmas Bonus – R$1\.533,57; * Culture Voucher – R$ 50,00 (for employees earning up to five minimum wages); * Gym Assistance – Reimbursement of R$100,00 upon submission of proof of monthly payment, after the probation period; * Birthday Day Off; * Securities Professional Day Off (third Monday of October). About the Company Since 1945, GEAP has promoted health for federal, state, and municipal civil servants, establishing itself as one of the largest self-managed health organizations in Brazil. Present nationwide with over 400,000 beneficiaries, GEAP is a benchmark in comprehensive care grounded in transparency, equity, and well-being. GEAP has a strategic plan extending through 2030, focused on modernization, sustainability, and growth.