Administrative Assistant

Description

Job Summary: GEAP Saúde is seeking an Administrative Assistant to provide beneficiary service and perform administrative routines within a solid company in the supplementary health market. Key Highlights: 1. Working for a solid and reputable company in the supplementary health market 2. Real opportunities for professional growth and development 3. Focus on beneficiary service and administrative routines GEAP Autogestão em Saúde | Boa Vista | RR | On-site Job Description GEAP Saúde is looking for a professional for the position of Administrative Assistant to handle beneficiary service and administrative routines. If you seek to work for a solid, reputable company in the supplementary health market that values professional development and offers real growth opportunities, this could be your chance! Responsibilities and Duties **JOB 1 – SERVICE** * In-person, telephone, or email service to GEAP beneficiaries and affiliated agencies; * Performing administrative tasks related to beneficiary registration; * Responding to service orders concerning beneficiary registration; * Receiving, registering, and forwarding beneficiary requests to the appropriate department; * Analyzing system-generated alerts and correcting inconsistencies in the registration database; * Recording service interactions in the system; * Registering complaints, suggestions, and compliments; **JOB 2 – ADMINISTRATIVE ROUTINES** * Providing support for Ombudsman services; * Preparing, receiving, and forwarding technical and administrative documents; * Preparing internal reports; * Procuring consumables and third-party services; * Entering data into the system, organizing documentation, and sending it to the archives; * Handling general financial and administrative routines, as well as other duties relevant to the position and/or department; * Performing other related duties within the scope of the role. Requirements and Qualifications * Completed High School education validated by MEC; * Experience in public-facing service routines; * Experience in administrative routines; * Intermediate-level proficiency in Microsoft Office, internet, and email. Desirable Requirements * Completed or ongoing Higher Education degree; * Experience in Health Insurance Operators. Salary Range R$ 4.610,52 Employment Type CLT Benefits * Meal/Ticket Allowance (R$ 1,900.00); * Comprehensive Health and Dental Plan for the entire family; * Private Pension Plan with equal employer-employee contribution; * Group Life Insurance; * Birth Assistance – R$ 473.40; * Daycare Assistance – R$ 710.13 (for children up to 7 years old); * School Assistance – R$ 212.20 (for children aged 7 to 12); * 180-day Maternity Leave; * 20-day Paternity Leave; * Breastfeeding Leave (two hours per day for breastfeeding during six months following the return from Maternity Leave); * Christmas Bonus Basket – R$ 1,533.57; * Culture Voucher – R$ 50.00 (for employees earning up to five minimum wages); * Gym Assistance – reimbursement of R$ 100.00 upon submission of proof of monthly payment, after the probation period; * Birthday Day Off; * National Insurance Professional Day Off (third Monday of October). About the Company Since 1945, GEAP has promoted the health of federal, state, and municipal public servants, establishing itself as one of the largest self-managed health organizations in Brazil. Present throughout Brazil, with over 400,000 beneficiaries, GEAP is a reference in comprehensive care grounded in transparency, equity, and well-being. GEAP has a strategic plan extending through 2030, focused on modernization, sustainability, and growth.