Support Assistant

Description

Job Summary: A professional to serve, train, and follow up with customers; resolve issues; keep customers informed about changes and opportunities; and record demands and reports. Key Highlights: 1. Customer service and training with a focus on interpersonal relationships 2. Problem solving and demand follow-up 3. Communication skills, proactivity, and report writing **Desired Skills for the Position:** **Required Education and/or Completed Courses:** * Completed High School or Higher Education. * Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook **Job Description/Position Overview:** * Serve, train, and follow up with customers, * Keep customers informed about service changes, trends, and opportunities, * Resolve problems, * Forward customer requests to other responsible parties and departments within the company, * Record demands, support requests, and suggestions, * Conduct training sessions. * Implement and follow up with customers * Prepare reports and performance indicators. * Willingness to travel **Desired Skills for the Position:** * Strong listening and interpersonal relationship skills * Strong oral and written communication skills. * Proactivity. **Other Notes:** * On-site \- Monday to Thursday * Remote work \- Friday Employment Type: Full-time CLT Compensation: R$1\.800,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site