Description
Job Summary:
A professional with knowledge of networking, Microsoft Office suite, and familiarity with telecommunications equipment and infrastructure, with a focus on ITIL and accurate information recording.
Key Highlights:
1. Familiarity with telecommunications equipment and infrastructure
2. ITIL-oriented mindset for incidents and service requests
3. Ability to accurately record information
Basic networking knowledge
Microsoft Office suite
Familiarity with telecommunications equipment and infrastructure, for example:
routers, switches, Access Points (APs), basic firewalls.
Strong understanding of ITIL (incidents, service requests, priority, SLA).
Ability to accurately record information (tickets, forms, spreadsheets).
Basic project coordination knowledge is a plus.
Employment type: Full-time
Compensation: R$1\.520,90 \- R$1\.900,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: Hybrid remote work for Rio de Janeiro, RJ