How about a **stellar start to your career**? For 120 years, Energisa has been providing comfort, well-being, and quality of life to millions of Brazilians through energy. This is possible because, for us, Life is always the top priority. Today, we are the country's **5th largest electricity distribution company**, operating across all regions. With our team, we believe that Together we can achieve extraordinary results—results grounded in our Commitment to sustainability. We have built this remarkable legacy by relying on People—their energy being our greatest asset—constantly renewed through our boldness and courage to Innovate. Moreover, the **Customer** is everything to us; therefore, we spare no effort in delivering our best energy. Knowing how vital people are to us, we are seeking individuals like ourselves: bold, driven, determined, and deeply committed to innovation. Do you identify with this profile? Do you want to build your career with us? Then pay close attention to the details of our **INTERNSHIP** program and join our team to add energy and value. About the Program: The program lasts up to two years and is renewed every six months. **Responsibilities and duties** * Register, triage, and monitor complaints, requests, denunciations, compliments, and suggestions received by the Ombudsman’s Office; * Support analysis of submissions by verifying information in internal systems and identifying the responsible department; * Request technical and administrative support from relevant departments to formulate customer responses; * Assist in drafting clear, concise, and company- and ANEEL-regulation-compliant responses; * Monitor response deadlines for submissions, ensuring compliance with regulatory indicators and standards; * Update spreadsheets, control systems, and managerial reports of the Ombudsman’s Office; * Support identification of recurring issues and opportunities for process and service improvement; * Assist in organizing documents, evidence, and records of case handling; * Provide administrative support for tasks related to the Ombudsman’s Office; * Contribute to enhancing customer relationship quality and strengthening the company’s institutional image. **Requirements and qualifications** * Currently enrolled in an undergraduate Administration program; * Must maintain verified enrollment at any higher education institution accredited by the Brazilian Ministry of Education (MEC); * Must be available for 6 hours per day during morning hours. **Additional information** What we offer: * Career development; * Mentorship; * Project participation; * Comprehensive business perspective; * Market-competitive stipend; * Transport allowance; * Life insurance. **Join the new generation of Energisa!** -------------------------------------------------- ### **Working with energy is a daily challenge. Launching your professional life within one of Brazil’s largest energy sector groups is a transformative opportunity.** ### **At Energisa, we believe diversity among our people enriches the plurality of our businesses! Join us in building the future of energy in Brazil.** ### **\#****JOIN****ENERGISA** ### **\#****ENERGISA****INTERNSHIP**
João Silva
Indeed · HR
João Silva
Indeed · HR
