External Sales Representative - Recife

Description

Job Summary: The Mid-Level External Sales Representative is responsible for prospecting, managing, and expanding clients for international freight forwarding services, with a focus on negotiation and customer satisfaction. Key Highlights: 1. Markets international freight forwarding services. 2. Prospects new customers and independently expands the client portfolio. 3. Negotiates and ensures customer satisfaction in after-sales service. The Mid-Level External Sales Representative represents and markets international freight forwarding services, strategically prospecting new clients, managing and expanding the active client portfolio, and identifying and developing business opportunities. Conducts commercial visits, presents comprehensive logistics solutions for import and export, leads commercial negotiations with greater autonomy, and actively participates in preparing and closing commercial proposals—ensuring alignment with customer needs and company guidelines. Reports to the Commercial Manager and is responsible for coordinating after-sales service jointly with internal departments, ensuring customer satisfaction, service quality, and client retention. Focuses on achieving targets, generating sustainable results, and strengthening commercial relationships, demonstrating professionalism, organization, business acumen, and commitment to results. * Conduct commercial visits to present and sell international freight forwarding services * Actively prospect new customers and develop business opportunities * Manage and expand the client portfolio, identifying growth potential * Lead commercial negotiations autonomously, aiming to close contracts * Actively participate in preparing and validating commercial proposals * Monitor the after-sales process, ensuring customer satisfaction and retention * Collaborate with internal departments to ensure service delivery excellence * Maintain up-to-date records of visits, negotiations, and sales in the company system * Achieve and exceed established sales targets * Analyze performance metrics, indicators, and improvement opportunities * Report performance, results, and challenges to the Commercial Manager * Stay updated on market developments, competitors, and industry trends * Contribute to best commercial practices and support junior sales representatives' development * Safeguard the company’s image and the quality of services offered