Job Summary: Support the service team in organizing and maintaining the dining area, ensuring a clean and welcoming environment and operational efficiency. Key Highlights: 1. Assist waitstaff with customer service and table setup. 2. Ensure speed and efficiency in operations and a welcoming environment. 3. Assist with organizing and cleaning support areas and service stations. #### **About the Role:** Support waitstaff and other members of the service team in organizing, setting up, and maintaining the dining area, ensuring operational speed and efficiency, as well as a clean and welcoming environment for guests. #### **Main Responsibilities:** * Assist waitstaff with customer service by setting up and clearing tables before, during, and after service. * Serve water, bread, cutlery, and assist with food and beverage service as instructed. * Remove used dishes and utensils from tables, transporting them safely and discreetly to the cleaning area. * Restock dining area supplies (napkins, glasses, cutlery, condiments) as needed. * Assist with organizing and cleaning support areas and service stations (sideboards). * Remain attentive to guest needs and promptly inform waitstaff or supervisors when necessary. * Support buffet, coffee break, or event restocking under the guidance of the shift leader or maître. * Comply with the hotel’s hygiene, safety, and conduct standards. #### **Mandatory Requirements:** * Completed High School Education #### **Preferred Qualifications (Advantageous):** * Courses in etiquette, customer service fundamentals, dining room organization, and hygiene * Prior experience supporting dining rooms, events, or restaurant/hotel service #### **Benefits:** * Transportation Allowance * Salvia (Telemedicine | Tele-Specialist) * Wellhub (formerly Gympass) * Health Insurance * Dental Insurance * Birthday Day Off * On-site Meals * Discounts on accommodations within the hotel chain #### **Work Schedule and Hours:** * Rotating Shift Schedule (5 days on, 1 day off) * Working Hours: 7:00 AM to 3:20 PM
João Silva
Indeed · HR
João Silva
Indeed · HR
