Description
Job Summary:
We are seeking a dynamic and organized professional to join our administrative department and ensure excellence in customer service and support, as well as assist with payments and data management.
Key Highlights:
1. Excellence in customer service and support
2. Assistance with payment of outstanding balances
3. Data and process management using Excel
We seek a dynamic and organized professional to join the administrative department of our dealership. The primary focus of this role is **to ensure excellence in customer service and support, and assistance with payment of outstanding balances**, ranging from delivery of essential services to financial and retention management.
### **Main Responsibilities:**
**Customer Service and Support:**
* Provide high-quality in-person and/or remote service to dealership customers, resolving inquiries and performing administrative tasks.
* Manage communication flow and maintain a positive relationship with the dealership.
**Data and Process Management:**
* Handle, update, and analyze **student databases** using **Excel** (e.g., lists of delinquent accounts, re-enrollment lists, etc.).
Minimum Education: High School Diploma (Secondary Education)
* Medical assistance
* Total Pass
* Meal allowance
* Food allowance
* Transportation allowance
* Day Off
* Dental assistance
* Life insurance
* Childcare assistance
* Family salary
* Commissions
* Career development plan