Description
Job Summary:
Professional responsible for supervising, inspecting, and ensuring compliance with laboratory procedures, managing teams and processes to guarantee the quality and reliability of results.
Key Highlights:
1. Supervision and inspection of laboratory operational and technical procedures
2. Team management and monitoring of laboratory routines and processes
3. Assurance of quality and reliability of analytical results
* Supervise, inspect, and ensure compliance with laboratory operational and technical procedures;
* Monitor sector routines (hematology, biochemistry, microbiology, coagulation, among others);
* Guide and monitor pre\-analytical, analytical, and post\-analytical stages, proposing process improvements;
* Ensure quality and reliability of results through monitoring of internal and external controls;
* Guide, monitor, and support the team (receptionists, technicians, biomedical scientists, and other staff) in daily routines;
* Conduct technical and administrative training, promoting continuous education;
* Monitor team practices, ensuring standardization and compliance with good laboratory practices;
* Ensure effective communication with the team through records, meetings, and institutional channels;
* Prepare and monitor work schedules, as well as track attendance, delays, absences, and incidents per HR regulations;
* Monitor operational indicators, collect and compile data, and prepare reports for result tracking;
* Support identification and handling of non-conformities, monitoring implementation of corrective actions;
* Monitor adherence to deadlines and service level agreements (SLAs);
* Supervise appropriate use, maintenance, and operation of laboratory equipment;
* Request and monitor building maintenance services, equipment servicing, and structural adjustments when necessary;
* Monitor inventory control of supplies and materials according to unit demand and consumption;
* Monitor deliveries, supply orders, and material replenishment;
* Support implementation, validation, and standardization of new tests and methodologies;
* Draft and review technical and administrative documents (SOPs, reports, notices, educational materials);
* Ensure compliance with health surveillance regulations and other regulatory bodies;
* Participate in inspections and support responses to requests from competent authorities;
* Maintain laboratory mandatory documentation organized and up-to-date;
* Safeguard company assets;
* Attend management and multidisciplinary team meetings upon request;
* Support administrative processes, including participation in procurement procedures and drafting of technical documents when required;
* Monitor service delivery to patients, contributing to service quality and resolution of operational issues;
* Contact patients to clarify doubts and support handling of requests and complaints;
* Provide technical support to coordination during recruitment processes, including technical competency assessment and candidate feedback.
* Collaborate with coordination by reporting operational information, indicators, and relevant data, supporting implementation of laboratory process improvements.
Minimum Education: Bachelor's Degree