JUNIOR MAINTENANCE AND SYSTEMS ASSISTANT

Description

Job Summary: Support operational activities in the maintenance and systems area by performing basic tasks under supervision and providing initial user support. Key Highlights: 1. Opportunity for learning and technical development in the IT field. 2. Initial user support and organization of technological resources. 3. Operational activities in maintenance and systems. Description Support operational activities in the maintenance and systems area by performing basic tasks under supervision, ensuring initial user support, resource organization, and proper functioning of technological routines. Behavioral Skills Organization Responsibility Attention to detail Discipline Willingness to learn Good communication Teamwork Basic Requirements Completed high school Preferred: ongoing technical course in IT or related fields Basic computer knowledge Basic knowledge of hardware and software Performance Indicators (KPIs) Completion of operational tasks Response time for simple service requests Rework rate Organization of controls and records Technical team support Technical development Activities Assist with handling simple service requests Support daily demand organization Assist with tracking equipment and material inflow and outflow Support verification of cables, connectors, and basic network infrastructure Assist with simple maintenance of computers and devices Install basic software under guidance Support users with operational questions Execute simple backup routines Organize files, records, and departmental controls Support the technical team in operational activities