Sanitation Agent

Description

Job Summary: We are seeking proactive and innovative individuals who will act as transformative agents to advance universal access to sanitation. Key Highlights: 1. Act as a transformative agent in the sanitation sector 2. Promote a sustainable and safe working environment 3. Positively impact the lives of thousands of people To be the BEST sanitation company FOR Brazil. We were founded in 2017 with this commitment. Since then, we have operated in 39 municipalities, employed over 2,500 professionals, served 6 million customers, and pursued our purpose of delivering sanitation services effectively to the populations we serve—supporting Brazil’s goal of universal access to water and sewage services. Basic sanitation in Brazil is currently undergoing transformation, marked by new expansion projects. For our team, we seek proactive and innovative individuals who act as transformative agents toward achieving our mission. Aligned with our DNA, we aim to foster a sustainable, developmental, and safe work environment. Work Location**: Arapiraca \- AL** **Responsibilities and Duties** Collect and update customer registration data in the field using either the internal system or service orders (SO), ensuring accurate delivery of correspondence and addressing customer inquiries; Collect outstanding payments from active accounts, providing appropriate guidance to customers and supporting business continuity; Standardize connections and installations, remove water meters from residential connections, perform tape-cutting (notification of water supply interruption), cut risers, reconnect risers, and install new connections, all in accordance with service orders; Conduct meter reading reviews (review of account/meter readings), ensuring accuracy of information and numbers; Drive company vehicles (car/motorcycle) when required for external services, reporting any incidents and adhering to traffic safety regulations; Comply with internal policies related to quality, environment, compliance, occupational health and safety. **Availability to work on Saturdays, if necessary.** **Requirements and Qualifications** Completed high school education; Basic knowledge of hydraulics; **Driver's license category AB required.** At Iguá Saneamento, we value diversity in all contexts and strive to foster an ethical and inclusive culture. As a company and team, we pursue equity and respect all forms of diversity (gender, persons with disabilities \- PwD, LGBTQIAPN\+, ethnic-racial background, beliefs, and generations). Join us in driving this change—we believe in the power of every individual to create transformation! **Additional Information** **Our Benefits** Here, we care for our people throughout every stage of their journey as employees. Discover what we offer: Health, Well-being, and Quality of Life * Health insurance plan extendable to dependents * Dental insurance plan extendable to dependents * Telemedicine service * Emotional Well-being Program with free psychological counseling * Annual flu vaccination at no cost to employees * Preventive health and care programs, including chronic disease management and promotion of healthy habits * Access to a network of partner establishments, such as gyms and studios (TotalPass) * Partner network offering discounts on products and services * Internal quality-of-life programs: Mente Leve (Emotional Health), Convivendo (support for employees with chronic diseases), Enxuga (healthy habit promotion), and Melhor Maternidade (prenatal and postnatal support for employees and dependents, including children up to 2 years old) * Life insurance Family and Personal Support * Extended maternity leave (180 days) and paternity leave (20 days) Food * Meal allowance * On-site cafeteria or meal voucher (subject to operational policy) * Special Christmas voucher (in the form of a gift basket or food/meal card, depending on the unit) Mobility * Commuter allowance or parking (subject to internal policy and job location) Financial Incentives * Market-competitive salary * PLR – Profit and Results Sharing * Payroll-deducted loans Development and Career * Corporate University with learning pathways * Targeted mentoring programs * *Benefits may vary depending on location, position, or employment regime, subject to eligibility criteria; further details will be provided.* #### **In 2017, we were founded with a purpose: to be the BEST sanitation company FOR Brazil.** Since then, we have established ourselves as one of the leading companies in the sector nationwide, operating across six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through our concessions and public-private partnerships. We are committed to enhancing quality of life and public health for the communities we serve, delivering responsible, excellence-driven treated water and sewage collection, conveyance, and treatment services. More than just a business activity, we regard universal basic sanitation as a large-scale commitment—to life, to people, to the environment, to our partners, and to Brazil’s sustainable development. This purpose guides our decisions and reinforces, daily, our commitment in every drop. Our identity is defined by an innovative DNA that fosters a welcoming, respectful, and learning-rich environment—generating positive societal impact. Valuing and respecting differences is central to our culture, promoting ethical and inclusive practices and a psychologically safe workplace for women, persons with disabilities, Black individuals, LGBTQIA\+, regardless of beliefs, age, or any other social or identity marker. We pursue equity and respect within our teams and believe in the strength of each individual to drive transformation. We already have more than **2\.800 employees**, and we continue aiming even higher. Have you ever asked yourself what your purpose is—and what story you wish to write for your life and career? Have you always dreamed of playing a leading role and positively impacting the lives of thousands of people? Here, you can be part of this transformation. **\#JoinIguá** Let’s build a better future—together, Iguá Saneamento.