Job Summary: The professional will be responsible for providing telephone customer service and support, assisting in the preparation of proposals, and supporting debt regularization. Key Highlights: 1. Customer service and support 2. Assistance in preparing commercial proposals 3. Support in debt regularization **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT * Provide customer service; * Provide telephone support to customers; * Address customer needs; * Contribute to achieving results and established goals; * Assist in preparing commercial proposals for products and services offered to customers; * Support maintaining up-to-date customer records; * Direct and expedite customer service; * Assist customers with access support and use of electronic channels; * Assist customers in debt regularization; * Formalize approved renegotiation proposals. **Requirements:** Completed or currently pursuing a Bachelor’s degree (Fields: Administration, Economics, Accounting, or related areas); CPA 10 certification preferred; Computer literacy (Microsoft Office suite); Knowledge of financial institutions and credit cooperatives; Knowledge of financial products and services; Sales techniques knowledge. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Clothing allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
