Customer Service/Sales

Description

Job Summary: Customer Service and Sales Assistant for an Indoor Bike Studio, ensuring an unforgettable experience, managing bookings, and promoting wellness. Key Highlights: 1. Purpose-driven sales and customer experience management 2. Dynamic environment focused on wellness and fitness culture 3. Career development plan and a relaxed, high-energy workplace **Be the Energy That Connects People to Wellness!** **Velocity** is not just an Indoor Bike Studio—it’s an immersive experience that connects body, mind, and music. We are Brazil’s largest indoor bike studio network and are seeking an exceptional talent to join our team in **Blumenau/SC**. If you’re **passionate about sales**, have **contagious energy**, and love **people and wellness**, this is your place! **WHAT YOU’LL DO HERE (Our Mission)** As a Customer Service and Sales Assistant, you’ll be the heart of our studio, ensuring every client has an unforgettable experience: * **Purpose-Driven Sales** * **Experience Management:** Greet students and manage bookings * **Premium Service:** Be proactive, communicative, and organized * **Promote Holistic Wellness:** Present and sell our exclusive services * **Event Support:** Participate in and assist with event execution **YOUR PROFILE** * Proven experience in **customer service, sales**, and/or high-standard reception. * Natural aptitude for **communication and interpersonal relationships**. * **Proactive, creative, and highly organized** personality. * Completed high school education. Familiarity with administrative routines. * Passion for a dynamic environment, elevated energy, and fitness/wellness culture. **WHY JOIN VELOCITY? (Our Package Goes Beyond!)** We value your talent and effort. We offer a benefits and growth package that truly makes a difference: * **MERIT-BASED AND ATTRACTIVE INCOME:** * Competitive **Fixed Salary** * **Performance Bonus / Goal-Based Incentive** * **Career Development Plan** * **Relaxed, High-Energy Workplace** * **Frequent Events (No Boredom!)** * **WELLNESS AND QUALITY OF LIFE:** * **FREE Indoor Bike Classes** * **Wellness/Massage Sessions** * Transportation Allowance (VT). **WORK SCHEDULE (Your Rhythm)** * **Monday to Thursday:** 2:00 PM – 9:30 PM * **Fridays:** 2:00 PM – 9:00 PM * **Weekends (Alternating):** Saturdays and Sundays, 7:30 AM – 12:00 PM. * *(Ideal for those seeking balance and preferring full weekday days off.)* Employment Type: Full-time, CLT Permanent Contract Compensation: R$2.000,00 – R$2.300,00 per month Benefits: * Commercial partnerships and discounts * Profit-sharing program * Life insurance * Transportation Allowance