Receptionist

Description

Job Summary: We are seeking a communicative and organized receptionist to optimize the patient experience, working at the front desk and handling billing in a clinical/hospital environment. Key Highlights: 1. Customer service and billing in clinical/hospital settings 2. Focus on patient experience 3. Environment that values communication and organization *We are looking for a communicative, organized, and customer-service-oriented receptionist passionate about transforming our patients' experience from the very first contact.* **Schedule:** Monday to Friday, from 8:30 AM to 6:30 PM (2-hour lunch break), and Saturdays from 9:00 AM to 1:00 PM. **Job Description:** * Update and/or register customer registration data in the operational system; * Receive payments for services scheduled by customers; * Request and provide invoices to customers (P/Cs); * Complete health insurance claim forms according to established criteria and specific requirements; * Request procedure and diagnostic authorization codes from health insurance providers; * Close and verify health insurance claim forms and private payments, entering procedures and corresponding amounts per customer into the system; * Organize and generate reports for health insurance providers; * Schedule exams and appointments for patients already at the reception or who have completed their visit; * Close the front-desk cash register. **Required Qualifications:** * Experience in customer service / billing within the Clinical/Hospital sector; * Completed high school education; * Proficiency in computer tools (Word and Excel); * Strong communication skills, concentration, organization, time management, security awareness, and ability to work effectively in a team. **Immediate Benefits:** * Transportation allowance (paid in cash) with a 6% deduction as per CLT regulations; * Meal allowance. **Benefits After Probation Period (90 days):** * Medical assistance; * Dental assistance; * Birthday leave; * Gympass. Compensation: R$1.800,00 – R$2.100,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Meal allowance * Transportation allowance Work Location: On-site