Espec Select One

Description

Job Summary: Serve Select customers through a digital journey, ensuring a premium experience focused on convenience and remote human proximity, performing consultative sales while maintaining familiarity with Santander’s digital solutions. Key Highlights: 1. Premium digital experience focused on convenience and remote human proximity 2. 100% digital customer service and engagement 3. Consultative sales of credit, investment, and insurance products Espec Select One Country: Brazil **Select One Specialist** Will be responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and remote human proximity. **Main Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, with focus on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote service; * Proficiency in digital service channels, customer journey, and financial products. **You’ll identify with us if you have:** * **T**hink Customer – Put the customer first * **E**mbrace Change – Drive change * **A**ct Now – Act swiftly * **M**ove Together – Collaborate as a team * **S**peak Up – Speak openly If this resonates with you, join Santander! **\#BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Voucher; * Nascer Program; * Be Healthy \- Program encouraging healthier habits; * PAPE \- Specialized Personal Support Program So? Ready to be called? At our branches (agencies), we count on the market’s top managers, who stand beside customers to meet their needs and offer the most suitable solutions. Select is a high-net-worth customer account category offered by Banco Santander. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama **\#Sales****\#commercial \#CPA**20 **\#CEA \#HighNetWorth \#Investments \#EspecialistaVanGogh \#GerentePessoaFisica \#Customers \#Portfolio**