Technical Support Internship

Description

Job Summary: Internship position to assist in system monitoring, operational incident response, and customer support, requiring strong communication skills and a willingness to learn. Key Highlights: 1. Assist in monitoring and responding to system incidents. 2. Provide customer support via phone and ticketing system. 3. Requires good communication skills, teamwork spirit, and willingness to learn. **Your Responsibilities:** * Assist in monitoring the monitoring system; * Assist in handling incidents in operating systems and databases (disk checks, logs, database); * Assist in providing customer support via phone and ticketing system. **Requirements to Apply:** * Currently enrolled in a bachelor's program in related fields (Engineering, Computer Science, Information Systems, IT Management); * Basic computer literacy (Windows, Linux, Office suite); * Good communication skills, teamwork spirit, commitment, and willingness to learn; * Availability for 4 hours per day \- afternoon shift **What the Company Offers:** * Internship stipend \+ Transportation Benefit \+ Meal Benefit. Benefits: * Meal Benefit Work Location: On-site