Product Ops Coordinator

Description

Job Summary: This Product Ops opportunity aims to efficiently scale product operations by orchestrating corporate initiatives and optimizing processes and tools. Key Highlights: 1. Act as the right hand of product leadership to scale operations 2. Drive optimization and efficiency of product processes and tools 3. Manage corporate projects and align product strategies Because the challenge of developing the best solutions to accelerate the business of thousands of companies is also what motivates us to transform our ideas into results—creating exceptional experiences for our people and evolving the tech ecosystem. A GPTW-certified company that takes pride in its people and strives to provide growth journeys, learning opportunities, and appreciation for diversity of people and perspectives. Because it’s more than a job—it’s a role at Senior. **ABOUT THE CHALLENGE:** Product Ops is essential for growing companies, acting as the “right hand” of product leadership to scale operations efficiently. The Product Ops Coordinator role removes operational barriers, enabling product managers to focus on strategy and customer value discovery. The Product Operations (Product Ops) role plays a strategic part in orchestrating corporate initiatives—such as implementing new monetization models and risk mitigation actions. Additionally, this area drives optimization and efficiency of product teams’ processes and tools, positioning itself at the intersection of product, engineering, and customer success. Key responsibilities include managing the product tool stack, analyzing data to generate insights, standardizing processes, and ensuring cross-team alignment—contributing to a more efficient and scalable product operation. **Key Responsibilities:*** Corporate project management to support alignment and fluidity of group business product strategies (e.g., enabling new monetization models); * Strategic Alignment: Facilitate communication and collaboration across multidisciplinary teams (development, sales, Services) to ensure everyone works toward shared objectives; * Coordination of the Agile team, which facilitates and optimizes workflows using agile methodologies (e.g., Scrum, Kanban) to increase productivity, remove blockers, and ensure rapid value delivery; * Tool and Telemetry Management: Select, monitor, and optimize the technology stack (e.g., Jira, Azure). Collect, analyze, and interpret adoption, engagement, and customer feedback data to inform decisions; * Process Improvement: Standardize development workflows—including roadmap definition, quality assurance (QA), and release notes creation; * Broader oversight of product management and marketing activities to mitigate corporate risks, partnering with responsible areas to achieve actual risk reduction; * Enablement and orchestration of corporate alliances and strategy for product management. **WHAT WE EXPECT FROM YOU:*** Process Management: Experience mapping and improving the product lifecycle (from discovery to delivery); * Data Analysis: Proficiency in SQL and analytics tools to measure product success and metrics; * Product Tools: Familiarity with Jira, Figma, and vibe-coding platforms as daily enablers. **WHAT MAY STRENGTHEN YOUR APPLICATION:*** Experience structuring processes and driving efficiency; * Experience in B2B technology companies from a product perspective. **Our Benefits:** * Health and Dental Insurance; * Life Insurance; * PPLR — Profit and Results Sharing; * Wiipo Card with flexible benefits; * Wiipo Club with exclusive discounts and advantages; * TotalPass — Gym and wellness benefit; * OnHappy — Travel advantage benefit; * Banked Hours; * Citizen Company: Extended maternity and paternity leave; * Newborn Assistance; * PET Assistance; * Senior Corporate University; * Career Development Plan. **Our Senior Way:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality because experiences and perspectives are unique—offering opportunities that embrace diversity of people and thought. It is precisely this approach that enables outstanding results, delivering client success driven by incredible people. These details are specific to this opportunity, but you can explore all our open roles and learn more about being a Senior professional on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the country’s largest software developers for business management. With over 35 years of history and nationwide presence, we drive digital transformation for thousands of companies through technology. We expanded internationally with the acquisition of a company in Colombia, strengthening our footprint across Latin America. The quality of our solutions stems from the work of over 3\.600 professionals and a comprehensive portfolio focused on high performance. Guided by our purpose—Empowering People and Accelerating Business—we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is part of who we are. Discover more about us at **www.senior.com.br** or follow our content on social media: