Warehouse and Dispatch Assistant

Description

CÁLIBER IS HIRING A TECHNICAL COMMERCIAL CONSULTANT FOR MOTORCYCLE SALES ATTRACTION Are you communicative, commercially oriented, and do you enjoy combining customer service with technical knowledge? Cáliber is currently conducting a selection process for the position of Technical Commercial Consultant at Atração Motos, an authorized Yamaha dealership. We seek a professional eager to work directly in after-sales, ensuring high-quality customer service, operational organization, growth in service and parts sales, and excellence in customer experience. More than just opening service orders, we seek someone capable of building relationships, understanding customer needs, providing accurate guidance, and transforming technical diagnoses into comprehensive solutions—directly contributing to workshop growth and customer loyalty. If you thrive on goals, consultative service, sales, and challenges, this opportunity may be right for you. JOB MISSION Ensure high after-sales performance by integrating technical and commercial service, guaranteeing maintenance quality, revenue growth from services and parts, and excellence in customer experience. KEY RESPONSIBILITIES * Technical and commercial service in after-sales * Customer reception and service order creation * Preparation and negotiation of estimates * Consultative sales of services and parts * Monitoring services in coordination with the workshop * Technical delivery of motorcycles * Tracking of after-sales performance indicators and targets * Liaison with mechanics and technical staff * Customer relationship management, retention, and loyalty DESIRABLE KNOWLEDGE * Basic/intermediate knowledge of motorcycle mechanics * Workshop routines, after-sales processes, and warranty procedures * Sales and negotiation techniques * Management systems/ERP * Operational organization and process control * Basic ability to interpret technical diagnostics SKILLS AND PROFILE * Strong communication and interpersonal skills * Commercial mindset with results orientation * Organizational ability and proactivity * Agility and negotiation capability * Time management and problem-solving skills * Teamwork aptitude ATTITUDES AND BEHAVIORS * Commitment to achieving results * Ownership mindset and accountability * Focus on customer satisfaction * Consultative and professional demeanor * Operational discipline * Agility in problem resolution * Attention to detail and service quality WORK SCHEDULE Monday to Friday: 8:00 AM to 6:00 PM Saturday: 8:00 AM to 12:00 PM COMPENSATION * Fixed salary of R$ 1.800,00 (including hazardous duty allowance) * Commission based on sales BENEFITS * Transportation allowance * Daily meal allowance of R$ 20.00 ADDITIONAL ASSET * Driver’s license categories AB If you seek professional growth, commercial development, and the opportunity to work in a company that values customer service, results, and continuous improvement, please submit your resume and join the Atração Motos team. Employment type: Full-time, CLT permanent contract Salary range: R$1.800,00 – R$2.800,00 per month Benefits: * Meal allowance * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Inventory handling and control (Mandatory) Work location: On-site