Description
Job Summary:
We are seeking an Administrative Analyst to manage and analyze documentation, monitor processes, and provide operational support, ensuring organization and effective communication.
Key Highlights:
1. Fundamental role in organizing information and managing data.
2. Problem resolution and administrative handling.
3. Interaction with clients and internal departments.
We seek an **Administrative Analyst** to manage and analyze documentation, monitor administrative processes, and support the department’s operational routines. The professional will play a key role in organizing information, controlling data, and communicating with clients to ensure document compliance and smooth process execution.
**Main Responsibilities:**
* Analyze and control administrative documentation.
* Follow up on missing documents via CRM and telephone contact.
* Request and track contracts and documentation required for processes.
* Register and update data in systems.
* Maintain control and organization of administrative information.
* Generate operational reports and controls.
* Perform general administrative tasks within the department.
* Resolve problems and handle administrative matters related to processes.
**Job Requirements:**
* Experience in administrative routines and document control.
* Proficiency in Microsoft Office Suite.
* Analytical, organized, and proactive profile.
* Strong problem-solving ability and efficiency in task execution.
* Good communication skills for interacting with clients and internal departments.
**Desired (but non-mandatory) Knowledge and Experience:**
* Experience in real estate agencies or construction companies, especially with the “Minha Casa Minha Vida” program.
* Familiarity with CRM, Palladio Web, ClickUp, or similar systems.
* Excel knowledge for data control and organization.
* Training or knowledge related to AGEHAB processes (“Pra Ter Onde Morar” or “Auxílio Aluguel”).