Description
Job Summary:
Join us as a Waiter at a brewery in Brasília - DF, where authenticity and boldness come together to deliver an exceptional customer service experience.
Key Highlights:
1. Work at a brewery that combines authenticity and boldness
2. Present the gourmet brewery concept and its unique selling points
3. Guide customers in selecting beers and food pairings
We are seeking a Waiter to **work at a brewery in Brasília \- DF that unites authenticity, inspiration, and a touch of boldness**. Join this team of excellence!
Responsibilities:
* Greet customers courteously and in alignment with the brewery's service standards;
* Present the gourmet brewery concept, explaining brewing concepts, beer styles, and the establishment's distinctive features;
* Guide customers in selecting beers, glasses, quantities, and food pairings upon request;
* Clarify questions regarding the menu, ingredients, artisanal brewing processes, and beer characteristics;
* Register orders in the system or correctly route them to the responsible department;
* Assist customers during their stay to ensure a positive experience;
* Support service flow during events, tastings, and promotional activities;
* Maintain the service area organized, clean, and appealing;
* Collaborate with the operational and production teams when necessary;
* Adhere to internal policies, best service practices, and safety and hygiene guidelines.
Requirements:
* Completed high school education;
* Experience in customer service.
Benefits **Job Details:**
* Salary: fixed;
* Employment type: CLT;
* Benefits package: transportation allowance and meal allowance;
* Work modality: on-site;
* Working hours: Tuesday to Friday from 5:00 PM to 10:00 PM, Saturdays from 11:00 AM to 9:00 PM, and Sundays from 11:00 AM to 3:00 PM;
* Workplace: Sudoeste \- DF.