Administrative Assistant

Description

Job Summary: We are seeking an organized and detail-oriented professional to work in Order Management, ensuring excellence in the delivery of exterior doors and customized solutions. Key Highlights: 1. Central role in ensuring excellence in product delivery 2. Focus on organization, attention to detail, and structured processes 3. Interface with production, suppliers, and installation team **About the position** We are a company with over 35 years in the market, a reference in exterior doors and customized solutions. We are expanding and looking for a professional to join our **Order Management Department (CGP)** — the area responsible for ensuring that everything sold is delivered with excellence. If you are organized, detail-oriented, and appreciate well-structured processes, this position is for you. **Main responsibilities** * Verify and process orders placed by the sales team * Request and track special and custom-made items * Interface with production, suppliers, and installation team * Schedule installations and manage installers’ schedules * Plan and monitor deliveries * Ensure internal processes are correctly followed * Update and operate internal systems (CRM, spreadsheets, etc.) * Identify potential errors or inconsistencies and act preventively * Support the sales team with information regarding delivery timelines and order status **Profile we seek** * High level of organization and attention to detail * Analytical mindset and process orientation * Ability to handle multiple tasks and deadlines * Strong communication skills and ability to work collaboratively * Assertive attitude to align and follow up on internal requests * Proactivity and strong sense of responsibility **Requirements** * Completed or ongoing undergraduate degree in Business Administration, Management Processes, Logistics, or related fields * Experience in administrative and/or operational routines * Experience in order management, logistics, or after-sales will be a plus * Proficiency in systems and Microsoft Office suite **Advantages** * Experience in manufacturing, technical retail, or civil construction * Experience in Production Planning and Control (PCP), supply chain, or delivery management * Experience supporting commercial teams internally Compensation: R$2\.500,00 \- R$3\.500,00 per month Benefits: * Meal allowance * Transportation allowance Work location: On-site