Description
Job Summary:
Store Attendant responsible for selling products and services, customer profitability and retention, store support and organization.
Key Highlights:
1. Sales and customer service with a focus on satisfaction
2. Customer base management and retention
3. Work environment that values development
We are looking for a **Store Attendant** to sell Brisanet Group’s products and services according to customer and company needs, while also enhancing customer profitability and retaining customers during cancellation processes.
If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the right place for you!
Let’s sail toward the future! **\#JoinBrisanet**
**Responsibilities and Duties**
* Embody the organizational identity of the Brisanet Group;
* Prepare reports, forms, or spreadsheets as requested;
* Update area-related indicators when necessary;
* Actively participate in organizational meetings and commitments when requested;
* Use individual and collective safety equipment when required;
* Perform other duties related to this position, according to departmental needs and leadership direction;
* Sell Brisanet Group’s products and services according to customer and company needs;
* Train new employees and cover colleagues’ vacations at other stores as needed;
* Enhance customer base profitability and retain customers during cancellation processes;
* Activate and provide support for mobile telephony;
* Open and monitor repair tickets when necessary;
* Provide customer service and support, ensuring customer satisfaction;
* Schedule installations and configure services;
* Process plan transfers, registration updates, information updates, and due date changes;
* Maintain store organization and ensure proper functioning of equipment and work materials;
* Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company—including full equipment verification, correct closure of doors and windows, and appropriate system logging—thereby safeguarding the environment and continuity of operations.
**Requirements and Qualifications**
* Completed high school education;
* Skills in sales and customer service techniques;
* Basic mathematics;
* Sales and negotiation methodology.
**Preferred qualifications:**
* Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields;
* Google tools (Sheets, Docs).
**Additional Information**
* Work culture that respects and values people;
* Internal events covering diverse topics;
* Collaborative environment that supports personal and professional development;
* Horizontal and vertical work environment—meaning you are the protagonist of your own career!;
* Meal allowance (Headquarters via cafeteria; Branches via iFood);
* Co-payment Health Plan;
* Dental Plan;
* Life Insurance;
* Childcare Assistance;
* PCD Dependent Assistance;
* Payroll-deductible Loan (available after 6 months);
* Up to 50% discount on Brisanet Internet and BrisaMusic services;
* Wellhub (Gympass);
* Up to 60% discount at Higher Education Institutions.
We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth.
Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to digital transformation in Brazil.
Full-time
Onsite
Garanhuns,Pernambuco
