High-Value Accounts Executive (3)

Description

Job Summary: We are seeking a customer-focused professional to work in the commercial area, business management, and relationship management—prospecting and retaining clients in high-value condominiums. Key Highlights: 1. Customer-centric focus and pursuit of innovative solutions. 2. Operation in high-value condominiums, with portfolio management. 3. Opportunity to foster customer loyalty and execute marketing initiatives. Description: We seek someone who: * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet and exceed their expectations; * Shows a consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. To join our team, it is essential that you: * Reside in Recife; * Hold a bachelor’s degree in Business Administration, Marketing, Management, or related fields; * Have proficiency in Microsoft Office Suite; * Possess prior experience in commercial operations, business management, and customer relationship management; * Own a vehicle and hold a Brazilian driver’s license (Category B). What to expect on a day-to-day basis: * Work in high-value condominiums, prospecting new clients for Claro products (fixed-line and mobile); * Monetize existing Claro customers by offering additional company services—especially mobile—or enhancing their current offerings; * Foster and safeguard loyalty among high-value condominium clients by delivering a differentiated market experience; * Manage a pre-established portfolio of condominiums, being fully responsible for all sales, quality, and customer base indicators; * Maintain strong relationships with internal support, technical, and commercial departments; * Conduct on-site shifts at condominiums to boost sales and strengthen customer loyalty; * Provide emergency support for your assigned condominium portfolio to address any issues; * Execute marketing initiatives across your condominium portfolio. 2512250202491794359