Prospera Customer Specialist

Description

Job Summary: Santander is seeking a passionate Prospera Customer Specialist to manage and prospect micro and small entrepreneurial clients, ensuring their satisfaction. Key Highlights: 1. Portfolio management and prospecting of entrepreneurial clients 2. Focus on customer engagement and satisfaction 3. Culture of horizontal organizational structure and appreciation of diversity Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses prosper. Here, you can create the new, question and challenge the market. It’s about embracing both the urgency of now and the vision for the future — always delivering the best possible experience for our customers. It’s about being part of a global company that values diversity in all its dimensions and champions a culture of role horizontalization. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist — the primary subject-matter expert in your area. Your role here will include: Managing portfolio and prospecting new micro and small entrepreneurial clients; Conducting in-person visits to our clients; Identifying and acting upon potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll resonate with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school education or technical training (a college degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier lifestyle habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance Platform, designed specifically to support micro and small businesses in investing in their growth. We support our clients through access to financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BecomeAProsperaSpark