Job Summary: We are seeking a Hotel Bellhop to serve as the first point of contact, manage accommodations, and ensure a pleasant and memorable stay for guests. Key Highlights: 1. Serve as the first point of contact with guests 2. Help create a pleasant and memorable stay 3. Develop teamwork and handle daily situations in a friendly manner * We seek a Hotel Bellhop to serve as the first point of contact with our guests and manage all aspects of their accommodations. Specifically, you will help create a pleasant and memorable stay for our guests. In addition, you will foster teamwork and handle all daily situations in a friendly manner. **Responsibilities and Duties*** Accompany guests to their rooms and inform them about room amenities * Escort guests to the elevator * Assist guests with luggage during check-in and check-out * Review the day's Event Service Orders (OS) * Ensure the lobby and external area (main entrance) are clean and organized * Ensure all loan items and amenities are restocked * Store sealed and labeled luggage in the bell desk, issuing the guest a baggage claim ticket * Read and keep the front desk and bell desk log books up to date * Maintain an organized and clean bell desk, ensuring all guest, resident, and client items are labeled and sealed * Deliver packages/mail to guests, residents, and departments * Greet guests, residents, and clients courteously and direct them to areas of interest * Support other departments when necessary (e.g., verify minibar consumption during check-out / events) * Support the front desk with telephone reception * Assist with check-ins and check-outs * Forward guest and resident requests to the responsible department * Occasionally support other operational areas of the property **Requirements and Qualifications*** Prior experience in this role * Strong communication skills * Availability and flexibility regarding working hours **Additional Information*** Medical insurance * Dental insurance * Transportation allowance * Meal allowance and food voucher * Life insurance We are a **hospitality services and solutions provider** operating across more than 170 properties spanning from north to south Brazil, caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities we serve. **Together with you**, and as part of a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator — the preferred choice for guests, investors, partners, and talent. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***
João Silva
Indeed · HR
João Silva
Indeed · HR
