Administrative Assistant - Customer Relationship Center

Description

Job Summary: The Administrative Assistant at the Customer Relationship Center is responsible for prospecting, serving customers and students, enrolling students, and performing administrative tasks to support the commercial area. Key Highlights: 1. Transform lives through high-quality professional education 2. A pleasant, inclusive work environment that values diversity 3. Engagement in prospecting, customer service, and commercial support **Can you imagine transforming thousands of lives through your work?** That’s exactly what we do at **Senac Minas**! Every day—whether in the classroom or in administrative roles—our mission is to transform lives through high-quality professional education. If this is also your life and career purpose, bring your talent to our team! We are committed to fostering a pleasant, inclusive workplace that values the diversity of our employees. Therefore, all our job opportunities are extended to underrepresented groups: Black and Indigenous people, LGBTQIAPN\+, individuals aged 60 or older, persons with disabilities (PwD), and individuals rehabilitated by INSS, among others. We consistently seek passionate individuals—because ***Incredible people make extraordinary places***. Does this align with our *Senac Way of Being*? Then, \#JoinSenacMinas too! **Important** For information about Senac Minas selection processes, visit our careers page: https://trabalheconoscosenacmg.gupy.io/ *This opportunity is open to persons with disabilities (PwD) and individuals rehabilitated by INSS, in alignment with our values of inclusion and diversity.* **Responsibilities and Duties** **As an Administrative Assistant at the Customer Relationship Center, your main challenges will include:** * Prospecting new customers; * Participating in commercial initiatives and internal/external events to promote courses and projects; * Serving customers and students (in person, via phone, email, and WhatsApp); * Enrolling students and closing the daily cash register; * Notifying students about class start dates, postponements, and/or cancellations; * Completing customer service worksheets; * Filling out student request forms and other administrative tasks; * Supporting Relationship Consultants; * Providing information to the commercial area; * Performing support activities to develop the commercial area. **Requirements and Qualifications** **We are looking for someone who has:** * Completed high school; * Sales experience; * Organizational skills; strong communication; dynamism; flexibility; good interpersonal relationships; teamwork spirit. **You’ll stand out if you have:** * Intermediate proficiency in Microsoft Office Suite; * Brazilian National Driver’s License, Category B; * Availability for travel; * Willingness to share knowledge. **Work Location and Schedule:** * Senac São João Del Rei/MG (on-site work); * Monday to Friday, from 08:00 to 17:30 hrs. **Additional Information** **What we offer our employees:** * CLT employment contract; * Market-competitive salary; * Transportation allowance; * Meal or food allowance; * Snack allowance; * Birthday day off; * Medical and dental plans; * SESC membership; * Childcare allowance — subject to internal benefits policy rules; * Private pension plan; * Group life insurance; * Funeral assistance; * Incentive scholarship (after 6 months of employment); * Fee exemption for Senac courses (after 3 months of employment). **Additionally, we also offer some unique benefits:** * Working and exchanging daily experiences with market-leading professionals; * Working in a friendly and collaborative environment. **Can you imagine transforming thousands of lives through your work?** That’s how it is at Senac Minas! Every day—whether in the classroom or in administrative roles—our mission is to transform lives through high-quality professional education, within the context of Industry 4\.0\. If this is also your life and career purpose, bring your talent to our team! Since 1947, we have been a benchmark in professional education for commerce, services, and tourism. Daily, we face stimulating challenges—making Senac Minas an ocean of opportunities. We value transparency, innovation, excellence, social inclusion, entrepreneurial mindset, sustainable development, and education for autonomy. With 36 units across the state, our institution stands out for its methodology and tradition.