Commercial Advisor

Description

Job Summary: Sales Consultant focused on excellence in customer service, lead prospecting, and enrollment closure, managing the entire sales funnel from start to finish. Key Highlights: 1. Excellent customer service with a focus on enrollment closure. 2. Lead prospecting in the field, by phone, and through digital channels. 3. Complete mastery of Wizard by Pearson’s services, methodology, and learning environment. **SALES CONSULTANT** **Position Objective** Deliver excellent customer service with a commercial purpose (enrollment closure), from lead prospecting through post-sale support. **Position Responsibilities** Conduct lead prospecting to build and enrich your personal work database. To this end, you will be responsible for executing prospecting actions in the field (in-person outreach — near the school, at companies or partner institutions, at events, etc.), by phone, and via digital channels such as social media and WhatsApp (messaging application). Deliver commercially oriented customer service, following the Five Steps of the Sales Process, with an emphasis on enrollment, across various channels: on the street, at the school, at the prospect’s home or workplace, as well as at companies and partner institutions. Deliver customer service that provides prospects with a positive and memorable experience. In-depth knowledge of the brand, its history, and its market positioning. Thorough understanding of the services offered by Wizard by Pearson and their appropriate target audience. Mastery of Wizard by Pearson’s methodology and entire learning ecosystem. Mastery of the school’s physical space and infrastructure. Negotiate course and service pricing and payment methods, always adhering to the franchise’s established principles. Daily routine centered on the sales funnel: lead prospecting (internal, referrals, external, online), activation (contacting leads), scheduling appointments, visits (customer service interactions), and enrollment completion. **Desired Knowledge** Microsoft Office Suite (intermediate level) Experience with CRM systems, data analysis, interpersonal skills, relationship management, communication, and social media management Written communication **Behavioral Competencies of the Sales Consultant** Communication (verbal and non-verbal) Persuasion Proactivity Resilience Continuous learning Critical thinking Emotional intelligence Organization Responsibility Focus Ambition EMPLOYMENT TYPE: CLT BARREIRO UNIT\- Salary: R$1\.700 fixed \+ Commission . Bonus for achieving targets Benefits: Meal allowance R$250.00, transportation allowance (if required), and after 90 days of probation, a language course for the employee or their child. Minimum Education: High School Diploma (Secondary Education) * Commission * Bonus * Meal Allowance * Transportation Allowance * English course after 3 months