Logistics Support Analyst I - Contagem (MG)

Description

This opportunity is for you — someone passionate about making a difference, delivering results, empathizing with others, and solving problems quickly and effectively. Your place is here! Offline Support Assistant. Order processing, billing, ensuring products and materials reach the correct destination at the optimal time. In this way, the role involves managing logistics processes, planning and optimizing all stages involved in the process. Transportation and goods distribution activities to ensure efficiency and on-time delivery. Join our team!! \#VemPraAtento \#OneAtento \#LI\-TD1 **Responsibilities and duties** * Order processing * Billing: issuing and receiving invoices (NFs) * Processing and controlling reverse logistics * Monitoring transportation/transit * Generating and managing reports * Other logistics-related tasks; being dynamic, proactive, and having strong reading comprehension is essential, as we handle high-volume email traffic, and quick learning ability is required. **Requirements and qualifications** * Completed high school; * Must be at least 18 years old; * Currently pursuing or having completed a bachelor’s degree is a plus; * Strong verbal and written communication skills; * Ability to work well in a team; * Commitment; * Organization; * Interpersonal skills; * Flexibility — ability to adapt to schedule changes; * Respectful attitude; * Planning and organization skills; * Logical and analytical reasoning; * Proficiency in Excel. **Additional information** **Salary** Salary: R$ 1\.981,22\. **Working hours** Monday to Friday, from 08:00 to 17:48, with weekends off. **Work schedule** **220 hours per month | Shift pattern: 5 days on, 2 days off** **Benefits** * Transportation allowance; * Meal allowance and/or food allowance; * Life insurance; * Funeral assistance; * Daycare/children with special needs assistance; * Product discounts; * Dental care plan; * Medical care plan; * Discounts at gyms / sports facilities; * Educational partnerships offering course discounts; * Career development plan. **Work location**: Rua Hibisco, 300, Chácara Boa Vista, Contagem/MG Atento has long been a reference in the BPO sector. Now, we are taking it a step further, leading the Business Transformation Outsourcing (BTO) movement — a new approach to transforming customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate experts capable of making technology simple, effective, and truly impactful. If this purpose resonates with you, if you value empathy, and believe technology should serve people — join us! Here, you’ll be part of transformative experiences that foster connection and deliver real results. **Explore our other Career Portals too:** Atento Digital Portal — for those interested in digital marketing and social media roles; Atento Corporate Portal — for those seeking administrative and Facilities roles; Atento IT Portal — dedicated to technology professionals; Atento PAP Portal — for external sales representatives/supervisors (door-to-door); Interfile Portal — focused on back-office solutions and process management roles; PcD Portal — exclusively for persons with disabilities. Tip: Keep your profile always updated and complete, and aim to complete one application before starting another — agreed? All our positions are open to persons with disabilities and beneficiaries rehabilitated by Social Security.