Description
Job Summary:
The professional will perform administrative/operational credit department processes, including credit analysis, customer database updates, and collections.
Key Highlights:
1. Expertise in credit analysis and customer service
2. Company with over 100 years of history
3. Focus on diversity and inclusion
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Have you ever considered joining a company with over 100 years of history? Join us in this legacy!
The world changes — Zema acts! Guided by our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for!
**Learn more about our story:** https://portal.zema.com/nossa\-historia/
**Job Responsibilities:**
Perform administrative/operational credit department tasks, including: credit analysis of customers according to pre-established procedures; updating customer records; consulting credit protection agencies. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records.
**Preferred Qualifications:**
Completed High School;
Prior experience in credit and collections is a plus;
Knowledge of financial management systems;
Strong communication and interpersonal skills.
Basic computer literacy;
Familiarity with the Consumer Protection Code is desirable.
**Our Benefits:**
Health Insurance;
Dental Insurance;
Meal Voucher;
Development initiatives and platform;
Wellhub (comprehensive health platform);
Birthday Leave;
Exclusive partnership discounts across various services and products.
Diversity \& Inclusion
We are committed to seriously promoting and building Diversity \& Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a strong sense of belonging among employees while simultaneously strengthening the Zema brand in society.
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