




Job Summary: Professional responsible for executing administrative/operational credit department processes, including credit analysis and collections, as well as customer service. Key Highlights: 1. Company with over 100 years of history and solid values 2. Focus on credit analysis, collections, and customer service 3. Opportunity to join one of the best companies to work for **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In alignment with our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in joining one of the best companies to work for! **Learn more about our history:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, including: client credit analysis according to pre\-established procedures; updating client records; and consulting credit protection agencies. Conduct collections from delinquent clients. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up\-to\-date client records. **Preferred Qualifications:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within the company, implementing initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None


