IT Systems Assistant

Description

Job Summary: We are seeking an IT Systems Assistant to provide user support for internal systems, with a focus on hospital ERP systems, SQL queries, and operational assistance. Key Highlights: 1. Hospital information systems and ERP support 2. Opportunity to work with SQL and Oracle databases 3. IT operations in the healthcare sector We are looking for an IT Systems Assistant to provide user support for the institution's internal systems, focusing on hospital ERP systems, database queries, and operational support to clinical and administrative departments. **Responsibilities:** * Provide user support for hospital information systems/ERP; * Handle incident tickets related to these systems; * Perform basic database queries (SQL, preferably Oracle); * Support report generation and data extraction; * Monitor integrations between system modules; * Assist in analyzing systemic errors together with vendors; * Support user access control management; * Document procedures and applied solutions. **Minimum Requirements:** * Technical or undergraduate degree in progress or completed in IT, Information Systems, Systems Analysis, or related fields; * Experience in user support; * Basic/intermediate knowledge of SQL (queries, filters, joins, etc.); * Experience or exposure to ERP systems; * Strong communication and organizational skills. **Preferred Qualifications:** * Prior experience in healthcare (clinics, hospitals, laboratories); * Knowledge of Oracle database; * Experience with hospital ERP systems and/or health insurance operators (MV, Tasy, Soul MV, Sys\-R, etc.); * Familiarity with LGPD as applied to healthcare; * Basic knowledge of infrastructure and computer/printer maintenance.