Senior IT Governance Analyst

Description

Job Summary: We are seeking a proactive professional to define technology rules and guidelines, manage IT services, finance, and contracts, with a focus on governance and continuous improvement. Key Highlights: 1. Define and develop IT governance policies 2. Monitor IT processes and plan the annual budget 3. Identify improvement opportunities and contribute to KPIs and OKRs **Will You Be There**? Our motto is to plan, present solutions, evolve, and grow. We seek professionals who engage deeply, act proactively, take interest in every detail of our projects, and—above all—want to grow and give their best every day. Our growth is constant, and we know we’ll go far because we believe in everything that drives progress. And you? Do you want to go further with us? Learn about our clients, explore our content, and discover whether you’re the right person to join \#WeAreMDS. We seek a professional responsible for defining the set of rules and guidelines for the use of technology resources and for managing IT service providers, as well as managing financial lines and contractual relationships with technology partners. **Responsibilities and Duties** * Develop IT governance policies, procedures, and workflows aligned with the company’s objectives and values by establishing parameters, boundaries, or guidance to reduce risks and improve operational efficiency. * Monitor IT processes through analysis of metrics and/or indicators to assess whether expected outcomes have been achieved and make decisions based on the diagnosis performed. * Conduct impact analyses of changes to the technology infrastructure by monitoring GMUD (Change Management) processes to concentrate efforts on delivering business value and mitigating risks and downtime. * Carry out annual budget planning aligned with the company’s strategy by defining a set of actions, tools, and controls aimed at understanding, organizing, and managing technology resources to plan appropriate allocation of the company’s financial resources during the fiscal year. * Prepare reports and/or presentations containing IT governance indicators by organizing data, information, and quantitative and qualitative analyses to support decision-making by Senior Management and/or the Board for potential decisions. * Document the implementation of IT governance projects by presenting information objectively, categorically, and visually to foster shared and transparent understanding across the business. * Identify improvement opportunities through mappings conducted during process execution, application of procedures and workflows, to propose actions enabling continuous improvement in operational performance. * Perform other related and inherent professional activities as required by the department’s needs and/or demands, whenever necessary, through training, professional qualification, and guidance from the immediate supervisor, to ensure continuous professional development as a learning opportunity and in alignment with departmental needs. * Actively contribute to developing performance indicators (KPIs), objectives and key results (OKRs), and new company projects. **Requirements and Qualifications** * Bachelor’s degree completed in Computer Science, Information Technology Management, or related fields * Advanced proficiency in Microsoft Office suite * Advanced English proficiency * Preferred: Knowledge and/or certification in COBIT, ITIL, ISO 27001 * Professional experience in governance, including indicator management, and development and presentation of reports * Customer-focused mindset, professionalism, collaboration, innovation, technical leadership, decision-making ability, strategic and business vision **Additional Information** * Health and dental insurance * Life insurance * Meal allowance * Transportation allowance * Profit-sharing program (PLR) * Wellhub * Wellz * Day off * Discounts on personal insurance contracts such as auto, life, home, travel, and others. **Here, you define the pace of your growth and the scale of your achievements.** MDS is one of the leading insurance brokerage firms in Brazil, specializing in insurance, reinsurance, benefits management, and risk consulting. We are part of the MDS Group: a market-leading company in Portugal and one of the largest in Brazil, with operations also in Angola, Mozambique, and Spain. Globally, we operate through Brokerslink—a company founded by the MDS Group—responsible for a network of brokers present in 130 countries, employing 25\.000 insurance professionals. In Brazil, our portfolio of issued premiums totals R$9 billion. We have over 800 employees distributed across thirteen offices in seven states: São Paulo, Rio de Janeiro, Paraná, Minas Gerais, Santa Catarina, Bahia, and Rio Grande do Sul. We also operate in reinsurance in Brazil, Portugal, and Africa under the brand MDS Reinsurance Solutions: a reference firm in risk analysis, loss control, business continuity planning, and Enterprise Risk Management. OUR AMBITION IS TO PROTECT YOUR WORLD! AND YOURS? Review our privacy policy at: Privacy Notice for Candidates