E-commerce Assistant

Description

Job Summary: We are seeking a professional to provide customer support—answering inquiries, managing orders, and conducting sales on our eyewear e-commerce platform. Key Highlights: 1. Customer support via WhatsApp and order management. 2. Opportunity to close effective sales. 3. Requires proactivity, organization, and good communication. We are an e-commerce business selling eyewear through our website. Key responsibilities include: \* Customer support via WhatsApp; \* Clarifying product-related questions, delivery timelines, payment methods, and returns/exchanges; \* Processing orders in the system; \* Following up on abandoned carts and open sales opportunities; \* Effectively closing sales. To perform well in this role, the candidate must be: \* Proactive and organized; \* Possess strong communication skills; \* Have sales awareness; \* Punctual and committed. Employment Type: Full-time, CLT (Consolidated Labor Laws) Compensation: R$1\.694,91 \- R$2\.400,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site