Administrative Customer Service Assistant

Description

**Administrative Customer Service Assistant** Location: Eldorado – Contagem/MG Employment Type: CLT \| 100% On-site \| **Salary:** R$ 1\.814,00 Schedule: Monday to Friday: 6:30 AM to 3:00 PM; Saturday: 6:30 AM to 12:00 PM About the Opportunity The company is seeking an **Administrative Customer Service Assistant** to work in a dynamic environment, focusing on public-facing customer service and supporting the department’s administrative routines. **Key Responsibilities** * Provide in-person, telephone, and WhatsApp customer service; * Register customers in the system; * Verify customer data and documents; * Process exam authorizations with health insurance providers; * Organize the reception area and customer service workflow; * Guide patients on exam preparation procedures; * Support departmental administrative routines. **Mandatory Requirements** * Completed high school education; * Experience in customer service; * Basic computer skills; * Strong verbal and written communication skills; * Organizational ability, agility, and attention to detail; * Ability to interact effectively with the public. **Benefits** * Meal Allowance: R$ 350.00/month * Health insurance plan * Dental insurance plan * Transportation allowance or fuel subsidy * Life insurance * Gympass * SESC membership benefits Job Type: Full-time CLT Compensation: R$1\.814,00 per month Benefits: * Medical assistance * Dental assistance * Fuel subsidy * Commercial partnerships and discounts * Life insurance * Meal allowance * Food allowance * Transportation allowance Selection Question(s): * What is your neighborhood and city? * Do you have experience in the healthcare field? Work Location: On-site