OPERATIONAL ADMINISTRATIVE ASSISTANT

Description

Job Summary: Operational support professional responsible for assisting drivers, creating service orders, and monitoring preventive and corrective maintenance activities. Key Highlights: 1. Purpose-driven mission to break paradigms in urban transportation 2. Merit-based culture with development opportunities and performance-based rewards 3. Solid and innovative company operating across multiple cities ***We are JTP Transportes***, a Group transporting over ***150,000 passengers daily***, recognized for innovation and excellence in urban and school transportation since ***2005***. **Why join our team?** * **Purpose-driven mission:** Contribute to breaking paradigms in urban transportation by delivering high-quality service to the public. * **Merit-based culture and development:** We value motivated employees and provide challenging opportunities along with performance-based rewards. * **Solid and innovative company:** Headquartered in Barueri, with operations in Bragança Paulista, Alphaville, Porto Velho, and Embu das Artes. ✅ **RESPONSIBILITIES** * Respond to emails regarding **preventive maintenance** and route them through the appropriate workflow. * **Assist Drivers** (via WhatsApp and phone calls) and provide daily operational support (Urban and School services). * **Create Service Orders** for **preventive and corrective maintenance** in the system. * **Dispatch roadside assistance**, following established procedures, and monitor until operations return to normal. * Record support interactions, update spreadsheets/controls, and handle shift handovers. ✅ **REQUIREMENTS** * **Basic Excel (mandatory)** – spreadsheet updates, filters, basic VLOOKUP, and data organization. * Proficiency with **technologies/operating systems**. * **Excellent verbal and written communication skills**. * **Proactivity** in providing support and prioritizing driver requests. **Willingness to learn and grow within the field.** **APPLY NOW AND JOIN OUR TEAM!** Employment type: Full-time, CLT permanent contract Salary: R$2.356,90 per month Benefits: * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance Work location: On-site