Description
Job Summary:
This role involves supporting technical consultants, managing service orders, scheduling customer appointments, and organizing documentation to ensure post-sales efficiency.
Key Highlights:
1. Essential support in customer service and service management
2. Organization of departmental processes and documentation
3. Support in preparing quotations and vehicle tracking
Assist technical consultants in customer service;
Support the creation and tracking of service orders;
Contact customers to schedule appointments and provide service updates;
Organize departmental documents and processes;
Update information in the dealership's systems;
Monitor vehicle flow in the workshop;
Support quotation preparation and parts inventory assessments;
Contribute to the organization and efficiency of post-sales operations.
Completed high school education;
Valid driver's license (Category B);
Strong communication skills;
Computer literacy