Internal Sales (Technical Sales)

Description

Job Summary: We are seeking a technical internal sales professional to provide consultative service, identify customer needs, and offer comprehensive solutions in electronic security, networking, and automation. Key Highlights: 1. Consultative and dynamic customer service 2. Focus on technology and electronic security solutions 3. Opportunity for technical sales and order follow-up We seek a professional to perform technical internal sales, serving customers at the counter and via phone/WhatsApp, offering complete solutions based on our product portfolio in electronic security, networking, and automation. This position is ideal for individuals with a consultative, dynamic profile who enjoy technology, focusing on understanding customer needs and recommending the best solution. **Main Responsibilities:** Serve customers at the counter, by phone, and through digital channels Identify customer needs and offer appropriate technical solutions Prepare quotations and commercial proposals Execute sales and track orders Provide basic technical support on products (pre\-sale) Suggest product combinations (consultative selling / kits) Maintain relationships with customers (installers, technicians, companies, and end consumers) Assist in organizing and restocking products at the counter Meet sales targets and commercial KPIs **Required Qualifications:** Experience in internal sales, preferably technical Knowledge of electronic security, networking, electrical systems, or technology is a plus **Familiarity with the following products is helpful:** Security cameras (CCTV/IP) DVR/NVR Sensors and alarms Access control Networking and connectivity Experience serving installers or technical companies Experience working in distributors or retail stores within this sector Familiarity with brands and solutions in the electronic security market Proficiency with sales systems and tools Strong communication and negotiation skills Proactive, agile, and organized personality Consultative approach (understand before selling) Strong interpersonal skills Agility and dynamism in customer service Interest in continuous technical learning Results-oriented mindset **Benefits:** Commission Transport allowance \+ Attendance bonus **Work Schedule:** Monday to Friday, from 7:45 AM to 12:00 PM and from 1:30 PM to 6:00 PM **Work Location:** **Neighborhood:** Centro **City:** Balneário Camboriú **State:** Santa Catarina