Description: Complete higher education in Engineering (Civil, Production, Transportation), Logistics, Administration, or related fields. Desirable: Postgraduate degree in Operations Management, Traffic, Road Safety, or Public Administration. Technical knowledge: * Highway traffic operation and control; * CCO management and coordination of operational teams; * Standards and regulations from SINFRA, CONTRAN, ABNT, and legislation applicable to concessions; * Preparation of Terms of Reference and technical specifications (services, systems, and operational equipment); * Knowledge of ITS systems (PMV, CCTV, radio, sensors, and operational software); Skills: leadership, assertive communication, systemic vision, crisis management, decision-making under pressure, and focus on results. * Experience: minimum of 5 years in highway operations, with 2 years in a leadership role. Complete higher education in Engineering (Civil, Production, Transportation), Logistics, Administration, or related fields. Desirable: Postgraduate degree in Operations Management, Traffic, Road Safety, or Public Administration. Technical knowledge: * Highway traffic operation and control; * CCO management and coordination of operational teams; * Standards and regulations from SINFRA, CONTRAN, ABNT, and legislation applicable to concessions; * Preparation of Terms of Reference and technical specifications (services, systems, and operational equipment); * Knowledge of ITS systems (PMV, CCTV, radio, sensors, and operational software); Skills: leadership, assertive communication, systemic vision, crisis management, decision-making under pressure, and focus on results. Experience: minimum of 5 years in highway operations, with 2 years in a leadership role. * Coordinate CCO activities, ensuring uninterrupted highway monitoring and immediate response to incidents; * Supervise operational bases (SAUs, BSO, BSS, towing, rescue, mechanical support), ensuring structure, availability, and compliance with operational standards; * Manage operational response teams; * Plan and conduct periodic training; * Develop and review Terms of Reference (TR) and technical specifications for contracting services and acquiring highway operation-related equipment; * Ensure execution of Specific Operational Plans (POE) and Emergency Response Plans (PAE); * Monitor performance indicators (SLA/SLO); * Coordinate special operations (construction works, events, complex accidents, road closures); * Validate incident reports, bulletins, and databases; * Manage shift schedules, fleet, and available resources, optimizing operational coverage. 2510250202201831360